Alejandro Hernandez Email & Phone Number

As a marketing sales leader, my main focus is guiding, developing, and motivating my team through a success-driven approach. I use effective communication strategies, motivation, empathy, and active listening while promoting a strong organizational culture and providing constant feedback, support, and training. Our main goal as a team is to offer quality marketing advice to our clients, ensuring they optimize their results in our campaigns through our platform and grow together. Additionally, I implement methods like DMAIC or SIX SIGMA to continuously improve our processes and results, working closely with clients and other departments to achieve internal and external goals, as well as KPIs.Also, as a Quality Analyst and QA Leader with over two years of experience, I have a strong grasp on collecting, analyzing, and improving quality standards (KPIs) through strategic decisions based on results. My commitment to teamwork, ethics, and understanding people has been essential in achieving my roles as a Supervisor and other personal goals. Furthermore, my language training has strengthened my ability to effectively communicate in multicultural environments.Lastly, my experience in various roles, from barista to customer service advisor, has provided me with a valuable perspective on the importance of delivering excellent customer service and paying attention to details.

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  Universidad Ecci

  Foreign Languages And Literatures, General