Manage customer inquiries via email, providing timely updates on orders while ensuring a high level of customer service and satisfaction. Streamlined communication between warehouse and fulfillment departments, guaranteeing seamless coordination through many logistics and timely updates regarding stock availability and shipment details. Assist in creating apparel mockups and contribute to the preparation of online stores for new product releases, enhancing the overall customer experience.

Operate commercial machines for printing, including but not limited to: direct to garment, film and vinyl applications, ensuring high-quality production standards.Perform Quality checks on customer artwork before application to ensure the highest level of customer satisfaction and accuracy. Conducted demonstrations to showcase the printing process to potential clients, effectively communicating the technical details and boosting client engagement. Increased sales through social media marketing campaigns and activations.

Operate embroidery machines to fulfill orders, effectively managing multiple projects simultaneously. Performed quality checks to ensure a high level of customer satisfaction, especially during peak seasons.

-Customer Service Associate -Stock Room checking

Assisted with administrative tasks like managing office correspondence, and data entry.Aided in event planning and coordination for community outreach events, food distributions, and public engagements.Assisted in reporting city issues to other city departments to improve the quality of life in the area and conducting site visits.