Alejandro Maya

Alejandro Maya Email and Phone Number

Learning Experience Builder | Virtual & In-Person Facilitator | Instructional Designer | @ LinkedIn
Alejandro Maya's Location
Chicago, Illinois, United States, United States
Alejandro Maya's Contact Details

Alejandro Maya personal email

n/a
About Alejandro Maya

Most of us have been through learning experiences (academic and professional) where we felt "left behind" by the instructor. Especially when the Instructor showed a lack of empathy towards learners and was focused on simply providing the training, whether or not we understood.For more than 5 years I have been on a mission to eliminate this reality by creating in-person and virtual learning experiences that are relatable, interactive, and digestible for every learner. The majority of my experience lies in building complete training programs and classroom curriculums from scratch. I strive to eliminate the mundane experience and make outcome-driven learning that is impactful for students and adults.

Alejandro Maya's Current Company Details
LinkedIn

Linkedin

View
Learning Experience Builder | Virtual & In-Person Facilitator | Instructional Designer |
Website:
dukelong.com
Alejandro Maya Work Experience Details
  • Linkedin
    Learning Design Consultant Ii
    Linkedin Sep 2024 - Present
    Sunnyvale, Ca, Us
  • Linkedin
    Learning Design Consultant
    Linkedin Jan 2022 - Sep 2024
    Sunnyvale, Ca, Us
    I work on the Learning Design and Operations team within the Go-To-Market Enablement team which provides relevant resources to support and sales reps in order to excel in their member facing role. In my role I have designed eLearnings, PowerPoint presentations, frameworks for facilitation evaluation, and various other job aids or worksheets. Some key highlights from my time at LinkedIn include: -Redesigning a train the trainer program for new facilitators, in order to make the learning experience more interactive and easy to grasp theories and practices for designing and facilitating presentations. -Collaborating with three learning professionals to develop a cohort program around enhancing individual contributors communication and collaboration skills. -Developing a framework to measure new facilitators readiness and enable experienced facilitators in areas of growth. -Creating eLearning courses for a series of micro-learnings about instructional design skills for non-instructional designers like SMEs or stakeholders who can benefit from upskilling in key tools and learning principles.
  • Redfin
    National Training Specialist - Support
    Redfin Aug 2018 - Dec 2021
    Seattle, Wa, Us
    I trained the game-changing support staff that helps our real estate agents streamline processes and free up time for agents to focus on the customers. I built an onboarding program for Tour Coordinators from the ground up my first year and have revamped it three different times to meet the needs of the learners and organization. Managing the Tour Coordinator program and stakeholder expectations throughout a doubling in size of the organization has built my ability to focus on root causes and create interventions that will not waste time and make an impact. I have pushed boundaries as an advocate for learners and push myself to learn from mistakes and seek resources within and outside of my organization. A few highlights from my time here.- Onboarded over 430 new hires over 3 years - Designed the first fully remote onboarding program in the company. - Advocated for baseline metrics in our support organization, which led to prove the fully remote onboarding experience was not only as good as in-person but better in most cases.- Created stakeholder meetings where laughter is on the agenda.
  • Redfin
    Sales Support Agent
    Redfin Sep 2017 - Jul 2018
    Seattle, Wa, Us
    • Serve as a resource for potential clients by fielding questions and concerns regarding Redfin’s services• Communicate with new clients, agents, and teammates through phone calls, texts, and emails • Consistently follow up with clients and agents to provide outstanding customer service in the Chicago and Wisconsin markets• Handle on average 500-600 inquires per month, average 3 conversions per 10 hours worked, and 95% proactive follow up rate
  • Redfin
    Tour Coordinator (Bilingual)
    Redfin Nov 2016 - Aug 2017
    Seattle, Wa, Us
    • Supported and coordinated tour requests in the Miami, Central Florida, Palm Beach, Seattle, Salt Lake City, and Denver buy side markets• Communication with clients, teammates, and agents daily through email, phone calls, Google drive, and Slack • Spearheaded the organization of bi-weekly check in meetings between Hub tour coordinators and Denver’s market manager and support agent o Including sending out agendas, reserving rooms, and set up Zoom/Google calls for the group • Created power point layout for tour coordinator and manager meeting• Selected to mentor four new employees through the two week orientation process
  • Teach For America
    English Language Arts Teacher
    Teach For America Jul 2013 - Jul 2016
    New York, Ny, Us
    Freshmen English Teacher, US Grant High School • Taught 120 students reading and writing skills focusing on five standards students were further behind on • Quantitative goals of 8% - 10% growth on summative assessments, 10% growth on formative assessment, and 100 Lexile reading growth.• Results 8% summative growth, 12 % formative growth, and 117 Lexile Reading Level growth • Under my leadership English 9 surpassed the previous year’s ending summative growth• Collaborated with a group of 6 English teachers to develop and implement curriculum and observed and provided feedback to three new teachers• Created and sponsored afterschool Reading Academy for 17 struggling readers enabling 75% of students to grow between 120 to 345 Lexile7th Grade Reading Teacher, Jackson Middle School• Edited and published students’ poetry through the Poet Warrior Project • Collaborated with two 7th grade core English teachers in order to reduce overlapping and use my lessons to complement their pacing guides• Selected by principal to join leadership team to research Professional Learning communities (PLC) and presented to the school.
  • Teach For America
    Operations Coordinator - Summer Institute
    Teach For America Apr 2015 - Jul 2015
    New York, Ny, Us
    • Assisted with logistics for summer institute and created and carried out a vision for the teacher printing and resource room• Maintained computers and large printers, including placing work orders and assisted to implement a new inventory system for better transition
  • Teach For America
    Community Experience Leader (Cel) - Summer Institute
    Teach For America Jun 2014 - Jul 2014
    New York, Ny, Us
    • Guided six new Corps members through community experiences and met with 10 organizations to introduce and advocate for Teach For America• Organized two major volunteer experiences with the Boys and Girls Club and the Latino Agency• Created a list of volunteer locations through Oklahoma City and facilitated debrief discussions after community experiences

Alejandro Maya Skills

Public Speaking Event Planning Spanish Research Powerpoint Critical Thinking Interviews Leadership Development Microsoft Word Editing Higher Education Community Outreach Records Management Social Media Customer Service Microsoft Office Social Networking Fundraising International Relations Answering Telephones

Alejandro Maya Education Details

  • Boise State University
    Boise State University
    Organizational Performance And Workplace Learning
  • Boise State University
    Boise State University
    Workplace Instructional Design
  • Wabash College
    Wabash College
    History

Frequently Asked Questions about Alejandro Maya

What company does Alejandro Maya work for?

Alejandro Maya works for Linkedin

What is Alejandro Maya's role at the current company?

Alejandro Maya's current role is Learning Experience Builder | Virtual & In-Person Facilitator | Instructional Designer |.

What is Alejandro Maya's email address?

Alejandro Maya's email address is al****@****fin.com

What schools did Alejandro Maya attend?

Alejandro Maya attended Boise State University, Boise State University, Wabash College.

What skills is Alejandro Maya known for?

Alejandro Maya has skills like Public Speaking, Event Planning, Spanish, Research, Powerpoint, Critical Thinking, Interviews, Leadership Development, Microsoft Word, Editing, Higher Education, Community Outreach.

Who are Alejandro Maya's colleagues?

Alejandro Maya's colleagues are Luke P., Leah Shin, Tina Mccloskey, John Wingenbach, Subhadeep Sen, Justin Ahrens, Anjulika Saini.

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