- Configure VPN connections by obtaining external addresses, proper port numbers, and account users, either through LDAP or using firewall users, and developing a secure password. - Automate scripts in order to run RMM tools as remote scans, such as chkdsk, on a client’s system while working in the background without impacting their flow of business.- Exposure to a range of diverse client-facing roles, including Food For Less, Baz Allergy, Chad Dental, Premium Urgent Care, and Sun Valley Raisins. These roles include troubleshooting applications and network equipment which are designed to the specific needs of each business.- Configure and manage Netgear, Ubiquiti, cisco switches, and WAPs