Alejandro Mercado Email and Phone Number

• Working on implementation of projects and working procedures like costumers’ special requirements • Developed customer service skills over the phone and in person, both in English and Spanish• Cleaning, preparation, and maintenance of business facilities• Planning and schedule of customer accommodation in facility and workers task organization • Implementation of techniques for improve customer service

• Standardization and Improvement on the quality department mainly focused on quality analysis procedures• Improving and speed up on the machine programming by the implementation of program instructions within machine.• Design and implementation of a new parking lot due to overpopulation.