Alejandro Mesa Email & Phone Number

San Diego, California, United States

San Diego, California, United States

Miami/Fort Lauderdale Area

• Provided expert guidance and Level II support for over 200 users including high-level executives in the fast-paced entertainment environment. • Lead the development of IT infrastructure for multiple satellite offices in Latin America by managing and validating local 3rd party providers. • Worked closely with the Information Security team to find, assess, mitigate and repaired risks flagged from Mcafee EPO, and Qualys reports.• Developed and tracked project plans for small to medium-sized system projects using the Agile methodology. • Communicated change requests, issues, resolutions, and event status to all areas of IT and customer departments.

Miami/Fort Lauderdale Area

• Mentored a team of 10 technicians by providing a higher level of technical knowledge to facilitate repairs and upgrades.• Consistently produced the highest turnover rate (over 90%) out of 10 technicians. • Created work progress reports to manage the team’s workload. • Consulted customers with specialized requests regarding the latest hardware, software, and network technology.

Perrine, Fl

• Worked in the S-2• Analyzed and consolidate Intel data to create memos for the Commander's daily briefings, which included information gathered from processed Intel matrices, databases, geological, geographical ARC software information to create a timeline of events, in association with people and places. • Conduct initial background checks and security clearances applications for all personnel as well as archived and maintained highly classified information. (compartmentalized information at the TS/NOFORN level).