Alejandro Ortiz Email and Phone Number

•Responsible for setup, maintenance, configuration, reporting, and reliable operations of the recruiting, applicant tracking, and onboarding platform, Jobvite•Supported the team by ensuring data accuracy and developing reports•Managed maintenance, configuration, permissions, upgrade, and reporting of applicant tracking, and onboarding system (Jobvite) •Ensured the reliable operations of the organizations recruiting, applicant tracking, and onboarding system (Jobvite)•Developed system performance operation metrics including uptime and data accuracy. Provided tangible examples of progress/improvement.•Developed and facilitated training and developed training documentation for end-users and other stakeholders.•Troubleshot system issues for a specific employee or employee groups and worked with the vendor, other systems, and team to solve and determine root causes to be solved•Developed and deployed at least 4 system improvements that improved customer service and/or experience