Alejandro Palacio Erdmann Email & Phone Number

San Diego

Representing and advocating for Small business owners in San Diego County. Strategic and Tactical services across the employee life cycle. Proving leadership development to owners and key leaders of the organizations. Currently on pace to grow team client count by 20% yearly by engaging team development, overall business consulting and strategic goal setting for clients.

Coronado, California

440 Rooms 450 Team Members 1 CBA●Exceeded Team Member Training Goals for 2017●2 year increase of Employee Engagement score of 83% to 89% TM engagement ●3 year decrease of Worker’s Compensation expenses●3 year reduction of employee turnover from 32% to 26%●2 year increase of guest satisfaction index from 68% to 76.9% YTD ●Successfully executed 20+ internal promotions into Supervisor/Management roles. ●Successfully oversee LOA, WC, Recruitment, Employee Relations and CBA execution

Carlsbad

607 Rooms 1200 Employees 3 CBAs• Implement Culture and Associate relations programs post transition • Increased HR Internal Audit score by 20%• Decreasing YOY Worker’s Compensation Injuries and financial impact• Training Operations Managers on 3 CBAs covering 80% of associates• Created Attendance Policy for resort wide use

Boston

551 Rooms 350 Employees 2 CBAs• Increased 2 challenging department Associate Engagement Scores • 100% Management trainee retention (UMASS, BU, UNH, J&WU)• Reduced management turnover to 4.21% and total turnover to 7.11%• Internal Audit maintained at 93%• Developed 2 Direct reports to recent promotions; Overall 75% Internal Promotion Rate • Innovated hourly and management training programs to address guest satisfaction

Fort Worth, Texas

614 Rooms 475 Employees• Assisted in becoming Top Revenue Hotel in the Company • Implement Culture and Training programs 2 years after new build • Decreased turnover 15% and increased stability to 70% with retention programs• Achieved 84% Internal Audit score• Implemented Regional Management Trainee program recruiting (TCU, TTU, UNT, OKSU)• Led Regional training for new Omni • Created High School Hospitality partnership (SHHS)

Greater San Diego Area

511 rooms 300 Employees• Reduced turnover to top ten in the company • Reduced Worker’s Compensation frequency and financial impact YOY for 2 years• Implemented exciting and vibrant employee events• Innovated Management training while maintaining CA and local required courses • Assisted in LID Partnership with SDSU which is now an Omni best practice program• Assisted in high school partnership with SDHS & HHS

Greater San Diego Area

San Luis Obispo, California Area