• Optimized of the end-to-end Parts Quoting Process and provide a technological solution that included the integration of the three major systems in the Organization; SAP, Windchill and CRM Dynamics complemented when needed by customed applications and SharePoint Online.• Led the selection and adoption of Power BI as business intelligence platform solution. Created, organized, and conducted training to end users (30+), worked with IT setting up infrastructure and licensing model and supported leadership during the cultural change towards data-based decision-making process and its governance.• Developed an affective Process Improvement Team and Master Data Management, supporting critical areas of the business such as Order Fulfillment, Sourcing and Logistics by implementing high standard methods and systems to maximize the available resources and facilitate reaching operational and margin goals.

• Lead the implementation of the processes and tools to digitalize the recording of non-conformances during Wind Turbine’s construction and commissioning. Quality Inspectors would use iPads to navigate through out checklists, captured information and annotated pictures and reference technical documentations. Integration with Oracle and Tableau would facilitate data analysis.• Designed, created, and implemented processes and systems to manage employees technical training records. The platform would allow managers to perform administration functions for personnel profiles, training roles, courses, and credits. It also provided reports identifying gaps in training requirements by employee, positions, functional area, or department level.• Performed Quality Assessments at multiple facilities in the business unit, preparing the location for an external DNV audit and ISO 9001 certification and verifying previous audit findings proper closure.• IMS Region Americas Coordinator Supported the region IMS (Integrated Management System) revision of Processes, Documents, Instructions and Forms verifying they meet IMS global criteria. Actively participated in the new Document House platform leading its implementation in the Americas Region.

• Designed and Implemented Sales and Proposal Project Status Report, maintaining technical-commercial information, tracks important date and milestones, designated team members, project’s related costs, siting and project status as well as identifies project’s priority to balance available resources.• Lead the deployment of new applications and functionalities of core application such a M.S. SharePoint, FTP Server, Load Plan Simulator, Cost Finder for non-Binding Offers. Proposed and implemented methodologies and techniques to improve access right policies to different application and provided training and support to users at all levels.• Coordinated all the activities related with the deployment and management of Catch the Wind Training in Orlando, more than twenty-five courses in every cycle with about three hundred participants, Lead trainer for SharePoint, Sales Data Base, Bid No Bid Process.

• Merged newspaper, magazines and books operational and customer service areas, Implemented SAP Newspaper’s subscription model and a mobile platform to automate Newspaper billing data capturing and cycle reducing overtime paid 90%.

• Led the implementation of a loyalty program platform, a demographic database merging process that included: data capturing through OCR, standardization, validation with official records, and normalization as foundation for a rewards program based of customer purchasing habits.