Branch Operations Manager
San Jose Ca
Providing our customers with the highest standards of value and service and to ensure that Security Contractor Services, Inc. will always be a name in the fence industry which is synonymous with quality, service, experience and commitment.Direct the production operations of the branch, insuring company production output meets customer demand for productsResponsible for safety inspections including forklift and delivery trucks, accident investigations, and reportingResponsible for all types of training for the yard, warehouse, and delivery personnelEnsure that all positions are trained for maximum efficiency.Actively promote customer service philosophy and positive mental attitude Perform clerical duties including filing, running reports, running check/credit card payments, matching invoices, and completing shipping paperworkAbility to multi-task, prioritize, and manage time effectively.Respond to customer inquiries and/or complaints within policy guidelines. Investigates and takes or approves corrective action.