• Managed software testing as a service for mobile banking applications, aimed at evaluating user experience across various business sectors in Colombia. I worked on diverse projects for prominent banks such as Bancolombia and Davivienda, as well as fintech companies like Sistecredito, Daviplata, and Placetopay by Evertec. Additionally, I collaborated with other clients including Grupo Exito, Wingo, Grupo DDB, Sura, Servientrega, among others. Furthermore, I extended services to Panama for the Zinli wallet and conducted various investigations for Liberty Latin America Telco in Central America.• Designing web test to identify if it is usable and understandable for the majority of people with or without disabilities.• Led the process of defining project scope, testing strategies, target consumer profiles, and testing methodologies.

I took the lead in driving the sales and promotion of our specialized IT talent recruitment services, actively seeking out new opportunities. Through this role, I cultivated and nurtured robust connections with clients, both potential and established, fostering a comprehensive comprehension of their distinct technical staffing requirements.

• Spearheaded software testing as a service for prominent banks across diverse markets, including Colombia (Bancolombia, Davivienda, ATH, BCS, BBVA), Peru (Interbank, BCP), Panama (Banistmo, General, Credicorp, Multibank, Global), Guatemala (Promerica), and Costa Rica (BCR).• I supported a high-performing sales team, fostering a culture of excellence and collaboration. My responsibilities included cultivating and nurturing relationships with key decision-makers, understanding their unique business challenges, and presenting tailored testing strategies that aligned with their objectives.• Introduced and tailored test automation methodologies to various clients, adapting them to their unique models and needs.• Enforced continuous improvement initiatives and proactive risk mitigation strategies throughout all phases of the business lifecycle.

I played a pivotal role in nurturing and sustaining robust relationships with clients across Latin America, with a primary focus on banks. Employing a client-centric approach, I comprehended and adeptly resolved their software testing requirements by offering bespoke solutions.

• Established testing life cycle methodology for projects involving the implementation of the Flexcube core banking system at Falabella Bank in Chile, Peru, and Colombia. Additionally, conducted integration testing across diverse platforms, including ATMs, collations, branches & cash management, online banking, and migration testing from legacy to new core systems.• Automated regression testing for core products using the Selenium tool through scripting.• Developed appropriate test strategies for assigned projects.• Trained new testers in alignment with the company's methodology and best practices.• Led and provided support in user acceptance testing (UAT).• Participated in sprint reviews to foster continuous learning within the team.

I was the pivotal role of fostering and maintaining strong relationships with clients throughout Latin America. With a customer-centric approach, I effectively understood and addressed their software testing needs, providing tailored solutions .

• Pioneered the automation of software testing processes for online banking systems, facilitating seamless core system migrations (Finacle, Datapro, Cobis, Bantotal), while meticulously testing core banking products and identifying gaps.• Pioneered the development of a groundbreaking software testing service, creating a robust Test Automation Framework in 2009. Leveraged VB framework and implemented Keyword Driven Testing in Selenium, Testpartner, SilkTest, and UFT.

Developed innovative products and services within the realm of Software Testing, including novel initiatives such as Application Security Testing during the construction phase, automated testing through scripting, and automation frameworks utilizing tools such as Rational Robot and Winrunner. Pioneered the identification and integration of emerging technologies that enhanced testing efficiency and coverage, such as the Compuware suite (QA Load, Testpartner, Test Manager).

• Expertly estimated project scope and resources, formulated comprehensive test plans, devised intricate test scenarios, and skillfully executed them. Continuously proposed innovative approaches to enhance test coverage effectiveness.• Executed a diverse range of testing, encompassing functional, integration, regression, and business improvement testing. Proficiently detected, isolated, documented, and prioritized bugs based on their impact on clients. Monitored bug resolution progress diligently.• Concluded projects by delivering comprehensive project closure reports, highlighting critical statistics and insights for clients.