Alejandro Puga Gómez Email & Phone Number

Madrid, Community Of Madrid, Spain

Santander Group City - Boadilla Del Monte, Madrid

Santander BackOffice Globales Wholesalers GB&M | Processes and Change Management P&CM- Eurocenter Transformation Project:• Testing of new software (Trade Innovation) used in foreign trade by the different Branches of the Bank and testing of Swift messaging and Equation System.- GDPR (General Data Protection Regulation) Project:• Analysis of the impact of the new GDPR regulation in each Banco Santander Corporate Business departments and implementation of the precise measures for correct compliance.- SBGM BPI Project (Business Process Improvement):• Observation of the work processes carried out by all the units of the Back Office of Banco Santander for its subsequent prioritization, analysis and proposal of organizational and technological measures in order to generate efficiency improvements.• Continuous contact with the entire team, presenting the results to the managers and directors of each area: Cash Management, Liquidity Management, Systems Administration and User Administration.• Results:o Restructuring of Back Office teams, as well as the foundation of the need for new resources without increasing costs.o Efficiency with an approximate saving of 15% of FTEs (Full-Time Equivalent).o Promoting the integration of RPAs (Robotic Process Automation).- PRIIPs Project (Packaged Retail and Insurance-based Investment Products):• Implementation of the new regulation for the sale of complex and packaged products to retail customers.• Elaboration of user guides.• Coordination with all the areas involved (Business, Compliance, PMO, IT) to take operational and technological requirements.- ARIS Project of processes of Banco Santander Spain:• Diagramming of the processes of all the products of Banco Santander Spain.• Proposal and preparation of a process reference map.

Madrid

Working in partnership with NETCheck in a StartUp focused on generating employment through new technologies. It is a company designed to give university students the value they deserve, not only for academic achievements, but also for their talents and motivations.• Management of the launch of a StartUp focused on the generation of employment through new technologies (Social Networks).• Originator of the idea and preparation of the Business and Marketing Plans.• Definition of the product and services.• Contact and generation of a wide network of investors (crowdfunding, seed venture, angel investors platforms).• Work with a team of programmers in the definition of requirements and development of Mockups.• Collaboration in the creation of the corporate image (colors, logo).• Contact and closing agreements with various Universities and Companies.

Collaboration with the Francisco de Vitoria University in the edition of the Book: - The Business Plan. The creation of companies and entrepreneurship (ISBN: 978-84-15423-71-3)

Madrid

• Organization and management of promotional events.• Decide and manage the incorporation of new products and services.• Preparation of information dossiers and delivery to companies in the area.• Design of commercial flyers.• Staff evaluation and management.

Madrid

Management of two relational marketing projects for small businesses in the towns of Pozuelo (Juntos por Pozuelo) and Majadahonda (Majadahonda Conócela).

Madrid

- Interviews with candidates for commercial positions.- Management of Social Networks.- Commercial and public relations.

Bachelor'S Degree In Business Administration And Management (Bilingual), Business Administration And Management, General

Bachelor'S Degree In Marketing, Marketing

Eso & Bachillerato