In this role, I manage shipping and receiving of deposable medical devices, overseeing over 100 pallets daily, and supervising the loading and unloading of four containers per shift. I efficiently resolve employee conflicts, coordinate delivery times, and expedite international shipments. I prevent damage to items by supervising the installation of protective bracing, padding, stretch paper, and strapping. I provide training on job duties and safety protocols. I also inspect the accuracy of product load and transport overstock to storage areas.Some accomplishments in this role include:• Boosted efficiency by 25% by adding another truck to daily scheduling inbound receiving through the identification of improvement areas.• Cut overall shipping cost 15% by negotiating strategic contracts with three freight companies.• Maintained 100% inventory count accuracy by implementing inventory cycle counting replacing the previous system.• Achieved a 25% reduction in shipping time by training staff on optimal materials handling process and establishing economical shipping processes.

In this role, I oversaw the scheduling of six transportation employees. I optimized routes to ensure customer satisfaction and drive operational goals. I supervised workers, developed manpower forecasts, and coordinated delivery times. I also loaded and unloaded six delivery vans weekly, installing strapping to prevent damage to items during transport.Some accomplishments in this role include:• Increased client retention by 15% to 98-99% by ensuring customer satisfaction and establishing membership loyalty.• Boosted efficiency by 15% by evaluating operational records, assessing optimal schedules, and executing new strategies accordingly.

In this role, I attended jewelry shows and conventions in Miami and New York to procure new product lines for stores. I managed inventory, tracking, and stock. I oversaw the bookkeeping of the store, made bank deposits and produced sales reports while reconciling accounts. I also led staffing decisions and trained new sales associates.Some accomplishments in this role include:• Increased profits by 20% upon successful negotiation and acquisition of new diamond jewelry line from China.• Coached and mentored sales associates who went on to achieve three employee promotions.• Boosted overall sales by 30% by leading the strategic planning and implementation of the buy-now-pay-later program.