- Control and development of KPIs- Audit initiatives and support results-driven action planning- Deployment of Process Standard implementations and upgrades within the delivery station partnering with station management and several stakeholders- Support the development and continuous piloting of process improvements and ongoing benchmarking initiatives- Ensure station management is understanding benchmark rates and is trained in technical configurations to drive accurate… Show more - Control and development of KPIs- Audit initiatives and support results-driven action planning- Deployment of Process Standard implementations and upgrades within the delivery station partnering with station management and several stakeholders- Support the development and continuous piloting of process improvements and ongoing benchmarking initiatives- Ensure station management is understanding benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts Show less

- Optimisation of reporting processes (KPIs) - Definition and standardisation of processes - Documentation of SOPs (Standard Operating Procedures) - VBA programming (Excel macros)

Coordination of committees (Public Relations, Corporate Relations and Human Resources) belonging to the local group. Setting and analysis of KPIs.

- Technical maintenance management.- Supervision of service execution.- Personnel management (training, selection, labour relations)- Supervision of the fulfilment of policies and internal procedures regarding the prevention of labour risks and quality and environment.- KPIs reports and follow-up.- Preparation of budgets.- Support in the management of contracts.