Hi my name is Alejandro Arias Acosta Strategy and operations project manager committed to helping my clients find effective, efficient, but above all pragmatic and realistic solutions. Team leader with a strong belief in integrity and creativity as tools to take advantage of opportunities, generating and preserving profitable knowledge for organizations. Teacher and lecturer.Projects in:Argentina | Ecuador | Spain | Mexico | Peru.Projects in sectors:Services | Pharmaceutical | Retail | Education | Food | Manufacturing | 3PL Logistics | Miner | Government | Trade | Financial | Insurance.Good practices and methodologies implemented:Strategic model | Canvas | Mission and vision design | Project portfolio management | Design and redesign of PMO | Agile Coach | Scrum | PMBOK - PMI | Design Thinking | OKRs | Balanced scorecard | Lean Manufacturing | Six Sigma | ISO 9001: 2015 | Business strategy and tactics | Design and documentation of processes and procedures | Demand planning | Compensation model | Sales funnel | ABC sales | Voice of the customer | S&OP | Performance evaluation | Times and movements | Production standards | Catalog of dead times | Kanban | 5´s | Quality assurance | Audit | SIPOC | BPMN 2.0 modeling | Kaizen | ABC expenses | Supplier evaluation | Price analysis | Data analysis - Power BI.Main indicators designed and implemented:Compliance to prospecting | Sales compliance | Number of new clients | Cross Sale Increase | Lost sale | Customer satisfaction percentage | Market share | Costs by product line, geographical area, vendor and customer | Profit by product line, geographical area, vendor and customer | Staff turnover | Absenteeism | Compliance with the training plan | Nonconforming product | Budget compliance | Savings by negotiation | Response time | Inventory reliability | Inventory breaks | Incidents | OTIF | Order fill rate.