Alejandro Cordero Email & Phone Number

Costa Rica

Operations ManagementBudget planningManaging installed capacityE-commerce innovation venturesDigital Marketing department leadership overseeing SEO, SEM, web design, community management endeavorsOutsourcing business line managementSales team leadershipContinuous improvementInnovation based on Job-To-be-doneManaging internal IT Infrastructure projectsImplementing talent acquisition and retention processDirecting Software Factory processes

Heredia

- Technology consulting for banking organizations- Online Marketing- Business Operations- Online Sales and positioning.- Budget and Investment administration- Outsourcing and recruiting- Soft skills and Leadership Training- Staff Management / talent acquisition- Product Development- E- Commerce- Software Design ( c#, javascript, jquery, ASPX, MVC, etc)

Manager of a distributed team of Database Engineers. Project planning, team management, talent acquisition, sales support. Escalation support, Incident management and ongoing customer service.

Costa Rica

technical leader for an APAC team of database consultants providing 24/7 supportbest practice analysismigration planningtrainingroot cause analysis of incidentsdata platform projectsmigration to Azure and AWS

Costa Rica

Data AdministrationSQL Server MirroringSQL Server transactional ReplicationBackup and RecoverySQL Server installationsSQL Server PatchingT-SQL Performance TuningHigh AvailabilityAdministration of Mission Critical Production Environments

- SQL Server Database Management- SQL Server performance enhancement- Virtualization- Hyper-V administration- Help and Automation on database Q&A processes- Developing Billing and Audit backend processes- Backup and Restore- Developing HA and DR solutions- Database Security - Encryption and secure configuration- Support for product development/ testing / release to production- On Call rotation to supervise nightly processes.- Bulk loads/ ETLs and file processing- Postgres Administration, Backup and Recovery.- Postgres Warm Standby configurations- Unix Administration- Bash Scripting-MySQL running Expression Engine sites

Product Manager for a Digital Agency , budgeting, project planning, sales. Client meetings to understand target market and project scope.

SQL Server consulting as freelancer

Technical leadership for a group of DBAs in Costa Rica and Philippines (level 3 support)Creation of Audit ProcessesDatabases Upgrade 64-bit SQL EE 2005Building up SQL Cluster Patch Applying Replication (Log Shipping, Mirroring, Transactional) Client transitions from shore to offshore support, moving business from USA/ Canada to Costa Rica and PhilippinesWeb financial app implementationDatabase recovery Case resolution on severity one cases and high impact.Data Warehouse Administration BCP/DR, Business continuity plans and disaster recoveryDatabase administration on BizTalk apps.Problem Manager (Based ITIL) RoleIdentify and solve process problemsIdentify and solve technical problemsAdministration of tasks of high impact to the business (IT system migration, disruption on normal delivery)Making sure SLA are met (TTR,TTO,etc)Report Creation

Master Of Business Administration - Mba, Business Administration And Management, General

Transformación Digital

Specialization In Operations Management

Disruptive Strategy

Programa Especializado En Dirección De Operaciones, Operations Management And Supervision

Executive Certificate, Business Administration And Management, General, 100

Creating a Winning Strategy

Executive Certificate, Business Administration And Management, General, 100

Becoming a leader

Ingenieer, Computer Science

Activities and Societies: Students Representative for ASEINF, vocal for ASEINF

Education record