Alejandro Exposito Esteban Email & Phone Number

Madrid, Es

Proud to help in the development of a new molecule to solve NASH problems.Working on technology, digitalization and finance strategy

Darmstadt, De

Accountable commercial excellence strategy, forecasting, market research, field force training, BI. CRM. Design and implementation of the digital, data and cultural transformation strategy including implementation of the digital ecosystem and process redesign. Responsible for the Spain Innovation office and solution scouting

Darmstadt, De

Accountable for the implementation of IT strategy in the country, back and front office digitalization. Roll out of SAP 4Hanna, Veeva CRM and several satellite systems. Responsible for capturing all business demand and process definition and all front and back systems

Chicago, Illinois, Us

Digital transformationDigital strategyBigdataBusiness IntelligenceDashboardsCyber SecurityDesign, development, implementation and maintenance of applicationsDesign, implementation and maintenance of infrastructuresDPC design, implementation and maintenanceNegotiation and management of suppliersDevelopment and implementation of the systems master planMobility applicationsDevelopment of mobile applicationsEcommerce developmentSupply chain management systemsShift management systems (Workforce Management)Payroll management system implementationCloud infrastructure implementationSocial networks and active listening

Responsible for the implementation of the after-sales service points for the IT, PAE and entertainment ranges in El Corte Inglés and Worten.Main achievements:Implementation of forty service points, taking care of everything from staff selection to training.Implementation of the services and systems necessary for the running of the shops and the operation of the business.Creation of the portfolio of value-added services for sale in El Corte Inglés and Worten.

Es

ESpecialised in both product creation for marketing and product execution, warranty extensions for computer and electronic products, value-added services such as remote maintenance, on-site services, warranty management, installations, repairs and system maintenance.on-site services, warranty management, installations, repairs and system maintenance.Main achievements:Creation of extended warranty and insurance products (technology coverage) for computers, TV's, consoles and peripherals providing a wide sales margin to the company.Reduction of DOA product stock.Reduction of customer complaints and penalties.Profitability of repair laboratories.Achievement and improvement of service levels in all areas.Increased sales and margin on service products.Establishment of in-home services.Addressing the following business areas: Negotiations with DOA/RMA manufacturers. Strategy of the after-sales departments of the shops (PC Clinic). Technical, commercial and customer service contact centre. Repair laboratories, on-site technicians. Negotiations with service providers, brands and insurers. Managing a multidisciplinary team of 120 people.Accountable for the service department's profit and loss account and the creation of new products.

Accountable for implementing, developing and optimising the group's range of Services, own product and insurance, for Southern Europe (Spain, France, Italy, Greece).In charge of improving the existing range of Services, with the aim of reducing costs and optimising internal work, as well as the relationship with third parties.In charge of the strategy, development and execution of the Dixons Group's service policy.Responsible for the implementation and execution of the services marketed by the different brands of the group in each country.In charge of the search and negotiation with the different service providers both globally and for each country.Managing the repair laboratories, both our own and those of third parties at local level, and the contact centre that provides service to the four countries.Managing the different projects for the implementation of new services, by country or globally, with a team of 150 people and a budget of 8 million pounds.

Accountable for the standardisation and implementation of the management systems in the companies belonging to the Dixonscompanies belonging to the Dixons group in Spain, France and Italy.Main achievements:In charge of the selection of the map of applications and ERP, elaboration of the master plan, taking of requirements, adaptations, both to the business and to the idiosyncrasy of the country and implementation of the systems.The systems implemented cover financial, administrative, shop and point-of-sale management, warehouse management, supply chain, datawarehouse and electronic payment methods.The choice, customisation and implementation of the systems was based on the basic objectives of scalability, exportability, efficiency and flexibility.Coordination of a multidisciplinary team based in the different countries.Creation and subsequent management of the IT shared services area, covering the management, development, implementation and maintenance of both hardware and applications of the IT systems for the group's stores in the different countries...

Es

A cargo del desarrollo de software, gestión de redes, comunicaciones y mantenimiento de software y hardwarePrincipales logros:Responsable de crear infraestructura y sistemas para las 56 tiendas en EspañaImplantación de soluciones de gestión para complementar ERP en las áreas:Gestión cadena de suministroBajada del nivel de stock un 20%, reducción de la no disponibilidad de stocks un 50%, en almacén central y en tiendasGestión de almacenesImplementar la radiofrecuencia con un incremento de la productividad del 80%Datawarehouse, BI, gestión de RR.HH.Dirección proyecto implantación (35 personas, recursos internos y externos) y con amplia experiencia en trabajar con consultorasSe superaron con creces los objetivos:Datawarehouse, BI, herramienta clave para reemplazar la cultura de las hojas de cálculo como método de análisisModernización, adaptación del ERP a los nuevos requerimientos de negocio de la compañíaCreación plan de continuidad de negocio y recuperación de desastresImplantación métodos de pago (chip & pin) reduciendo la espera en cajas hasta un 50%A cargo de las negociaciones con proveedores del área de IT, redes,comunicaciones, software, contratos de mantenimiento, etc. obteniendo importantes ahorros en comunicaciones de hasta el 40%.Diseño y desarrollo de la intranet de la compañía y de las herramientas de gestión del área de serviciosImplantación de plataforma para proveer información en tiempo real sobre los datos financieros más importantes de la compañía (ventas, margen, etc), así como para el envío de mensajes automáticos a clientes del área de servicios.Implantación de sistemas de radiofrecuencia en tienda para el control de stock, precios, etc., consiguiendo importantes reducciones de tiempo al realizar las operaciones, a la vez que se consiguió una mejora en el control de stockResponsable de IT para el proyecto europeo de creación de un centro de atención al cliente, componente clave de la estrategia de servicios de la compañía

Us

In charge of the creation, maintenance and support of the information systems area of the company, ranging from the design and implementation of the necessary infrastructure at the level of hardware, software (ERP), networks and communications to support the operations of the company, taking into account all functional areas of the company, administration, human resources, logistics, finance, sales, technical service, call centre, etc ..Main achievements:Responsible for the ERP implementation project management, including the search and selection of the tool that meets the needs of the company and covers all business areas, as well as functional and process analysis, parameterisation, customisation, implementation, commissioning, deployment and maintenance.Leading projects for the establishment of all business processes in the areas of purchasing, logistics, finance, marketing, human resources and technical services.Leading the projects for the creation of the transactional website for customers, development of the incentive plan for both technicians and salesmen and creation of the control programme for them.Implementation of a sales force management system. (CRM)

Rochester, New York, Us

Function: Technical and commercial consultant in the area of banking, insurance and service companies.Position: Account executive. Copy Products Division.Function: Sales of printing systems and reprographic solutions. Making business plans, consulting and auditing for the creation of new companies and emerging markets in the reprographic world.Position: Field Engineer. Copy Products Division.Function: Repairing and maintaining photocopiers and large format printers.