Technology Support Engineer
Lawrence Township, Nj, Us
Technology Support Engineer, Bristol-Myers Squibb, Wallingford, CT. (Sept. 19, 2004 to present). Responsible for PM and QC of Molecular Devices Aquamax, Thermo Multidrop and Multidrop Combi, Tecan, Titertek, Cybio, Velocity 11, Bohdan Weigher, Haystack storage platform, Multi-mode readers (LJL Analyst, PE Envision, BMG Pherastar, Imagers (PE ViewLux, Amersham LEADseeker), BMS Automated screening platforms, Labcyte Echo 555/550, Perkin-Elmer FlexDrops, Thermo CRS F3’s & CRS A465 Robot Arm's, Grippers and T475 linear tracks. Staubli TX90 series arms. Proficient in teaching and maintenance of the TX60 arms. • Understand and document assigned technology (operation procedures, advantages and limitations, product development path, as well as competitive products); develop, execute and refine a support plan based on the manufacturer’s recommendations, BMS experience, and the context in which technology is utilized by the scientific partner.• Perform regular PM and QC monitoring as scheduled and respond accordingly; develop and refine SOPs and schedules based on experience; perform gravimetric and fluorescence tests for precision and accuracy.• Work in production environment supporting, troubleshooting and implementing all levels of service and repair for laboratory automation liquid handlers; perform or arrange emergency service as needed and identify root causes; document and track all services performed to ensure compliance with departmental goals; liaison for all outside service engineers. • Labcyte; training included various topics on the Echo 555/550: Transducer testing, mechanical parts replacement, plate alignment, proper PM and QC procedures and calibration of all the x and y motors.• Automation Support Team group leader – Responsibility includes management of 3 on-site service engineers that are responsible for automation support tasks as well as executing automation health checks, repairs and QC validation for optimal automation system reliability.