Jose Alejandro Gonzalez Mata Email & Phone Number

Hoofddorp, North Holland, Netherlands

Amsterdam Area, Netherlands

Ecuador

Adviser in program management and consulting services.Support the entire service operation within the National Communication Company (customer) who is running the 2016-2017 Program, where the key project is the Real Time Billing Implementation and its integration with the SAP platform. The services support the following process:.- Strategic portfolio of products and services definition. .- Manage allocation of resources to the correct project against requirement, ensuring correct billability..- Tracking the different projects P&L’s and providing inputs to improve the same and keep all participants and stakeholders informed about deviations..- Tracking the project deliverables using appropriate tools with timelines agreed with customers..- Managing Ad-hoc project request to ensure smooth running of day to day activities..- Identify, manage and mitigate risks that might impact project scope, schedule, quality and cost..- Advising the PMO team developing health reports (Dashboards) of the projects and assisting the management team on a regularly basis.

Caracas Area, Venezuela

SAP projects portfolio operations for Central America, Caribbean and Venezuela, responsible for on-target project delivery, customer satisfaction and regional P&L. Assign relevant resources for each project, maintain constantly updated resource plan and utilization rate, drive problem solving, mitigate risks, develop action plans to achieve project targets and deadlines, develop and drive utilization of agreed tools for project management, reporting & accounting.Provide leadership to cross-functional teams responsible for delivering defined project outputs to time, budget, project quality criteria and profitability in order to ensure adherence to project management methodology practices, providing team coaching, evaluating the performance of team members and reinforcing the enterprise knowledge management through the collection and communication of lessons learned.Manage the project portfolio with centralized vision/dashboard of all initiatives, managing priorities, program/projects dependencies, and optimal resource utilization. Keeping track on progress, making sure initiatives are delivered on time, within project, and with the expected quality and customer satisfaction. Develop PM Documents: Charters, Scope, Project Plans (Schedule, Budget, Resource, and Communications).

Caracas Area, Venezuela

Responsible for the account plan to drive goal attainment within the Telco and Retail industries. Coordinates with the other members of the sales team to support account sales and business development strategies. Helps identify and engage the appropriate partner to meet customer specifications. Becomes trusted advisor to key customer influencers and decision makers. Drives company's strategy into assigned accounts. Ensures that the company's sales programs are known and executed in assigned territory, including personal follow-up and engagement in selected opportunities.Boosted sales from $750,000 to $3.6 million in two years, increasing Oracle’s footprint in assigned customers in more that 50%.

Caracas Area, Venezuela

Develop and implement sales and marketing programs for B2B LGE’s solutions division through existing channels and direct sales throughout the country. Expanding market opportunities through the identification and negotiated expansion of new client networks, ensuring that both existing and new clients meet or exceed business objectives through a process of rigorous monitoring of all channel sales. LGE B2B market increased by 35% in 1 year when the overall market was growing by a rate of 10%, boosted sales from $2.0 million to 20 million in new business such as Digital Signage and Hotel TV integrated solutions.

Bogotá D.C. Area, Colombia

OSS/BSS Business Consultant comprising consultative approach, solution development, proposal elaboration and project set-up for communications service provider TIGO (former Colombia Movil). Work with stakeholders to implement the new business strategy and new business model for the new company in Colombia. Member of the project management office (PMO) established to conduct the implementation of the core OSS/BSS solutions following headquarters guidance and initiatives.Reporting to Americas Vice President, while working fully integrated with the processes, practices, tools and competences as defined by the TIGO global Solution Delivery functions.

Caracas Area, Venezuela

Develop named accounts (Telefonica Moviles Venezuela and Corporación Digitel) to sell the entire HP product line. Accountable for all sales-oriented activities at both accounts. This responsibility was accomplished by establishing a professional working relationship (up to the C-level) with the client and by developing a core understanding of the unique business needs within the TELCO industry landscape. In this position I tailored the strategy and solutions to meet the needs of the customer and interface with both internal/external experts to anticipate customer needs and facilitate the customer’s technological development. Quota achievement two years in a row by 118%, HP installed based increased in both assigned account by 40% in core OSS/BSS platforms.

Caracas Area, Venezuela

Lead the consulting & integration NSP segment practice in HP-defined Multi Country Area (MCA). Responsible for support the selling and profitably delivering engagements for the HP portfolio in all MCA countries (Latin America except Brazil & Mexico), acting as an interface for HP Consulting and Integration and "focal" point to this geographic area. Liaison between HPC&I delivery resources, NSP segment business developers, PM Office, partners, and HP sales force in order to guarantee a smooth sales-delivery-support cycle roll out in MCA countries.Regional oversight and fiscal responsibility over solutions architects and delivery consultants. Manage the multicultural team on the region. Responsible for on-target project delivery, customer satisfaction and regional P&L.

Caracas Area, Venezuela

Responsible for HP projects portfolio operations within the Multi Country Area, accountable for on-target project delivery, customer satisfaction and country P&L. Manage & Administer the Hewlett-Packard Consulting Business Process Review (BPR). Work closely with Businesses/practices & Project Managers on project Bidding, startup & issue resolution, add practical content value. Proactively monitor engagement performance with Program Managers and customers to ensure that business objectives are achieved. Promote HP Services PM capabilities externally with customers and partners, and internally across HP Services and Sales. Monitor Critical Projects and ensure YELLOW/RED Project intervention & recovery (Trouble Shooting). Implement consistent methods processes & tools to support profitable project growth.Major Projects’ Participation:.- Colombia Movil (first GSM Operator to enter the Colombian Market) Participation in the implementation of the OSS/BSS (operations support systems / business support systems) Platform as part of the Program Management Office for this engagement. April 2003 – December 2003..- Banco Popular de Puerto Rico. Program Manager for the analysis and Design Phase of the Zero Latency Enterprise (ZLE - Tandem Technology) Project. January 2004 – September 2004.

Caracas Area, Venezuela

Manage the Hewlett-Packard Consulting Business Process Review (BPR). Work closely with Businesses/practices & Project Managers on project Bidding, startup & issue resolution, add practical content value. Proactively monitor engagement performance with Program Managers and customers to ensure that business objectives are achieved. Promote HP Services PM capabilities externally with customers and partners, and internally across HP Services and Sales. Monitor Critical Projects and ensure YELLOW/RED Project intervention & recovery (Trouble Shooting). Implement consistent methods processes & tools to support profitable project growth.

Caracas Area, Venezuela

Responsible for performing the project planning and control stages for Information Systems E&Y portfolio, Tracking Project execution in schedule and cost, ensuring deliverables as expected, measuring project progress and performance metrics. Leader for the Quality Assurance and Risk Assessment program for the Andean Region. Coaching, mentoring, and overseeing the project management team, defining team objectives and performance agreements, team’s career development, performance evaluations, and managing conflicts. Develop/maintain PM process flow, Standards, procedures, Templates, Repository of Documents, and Process Improvements.

Bachelor In Management Information System, Management Information Systems, General, Bachelor Degree In Management Information System

Executive Development Program

Management Development Program