Seasoned Strategist Leader in the Customer Service, Business Growth, and Pricing and Revenue Management. Possess a strong background in international collaborative working environments, by supporting clients in Latin American, Caribbean, and Canadian markets. Developed customer service contact by implementing data-driven initiatives to maximize profitability. As a Pricing and Revenue Management Leader, designed and deployed growth business strategies by markets and products by formulating value-added pricing schemes, demand forecast and consultative support for internal and external, resulting in increased Revenues of US$60MM. Demonstrated excellence in building and maintaining partnerships through prospection and win-win negotiations. World-class level compliance on regulation, quality, and law abidance. Languages: Spanish and English.Key Words: Financial Services | Planning | Pricing | Strategy | Revenue Management| Customer Service | Workforce