• Support Grundfos Sales team by establishing a working relationship with our customers in creating solutions and ensuring a smooth sales process.• Responds to customer inquiries related to product pricing, and deliveries via email, telephone, or personally with customer or company employee.• Assist in selecting the correct product to best meet the customer’s needs.• Provides product documentation and information to support external customers.• Guides customer’s inquiries to the appropriate direct distribution channel partner.• Provides advanced technical support for Pump and Controls applications.• Review Technical specifications on Pumps and Controls systems, and prepare bids and proposals meeting specifications.• Provide aftermarket parts support for customers for all Grundfos products.• Assist customers with responsible installation of products.• Responsible for interdepartmental correspondence communicating customers’ concerns.• Documents all customer interactions and complaints through the CRM system.• Provide feedback for product development and systems improvement.• Perform all work in compliance with company policies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.• Comply with all health and safety initiatives to ensure the Company remains a safe workplace.• Provide Technical advice to team members and customers• Engineering review, and preparation of submittals • Preparation of compliance statements, Value Engineering

• Support Grundfos Sales team by establishing a working relationship with our customers in creating solutions and ensuring a smooth sales process.• Responds to customer inquiries related to product pricing, and deliveries via email, telephone, or personally with customer or company employee.• Assist in selecting the correct product to best meet the customer’s needs.• Provides product documentation and information to support external customers.• Guides customer’s inquiries to the appropriate direct distribution channel partner.• Provides advanced technical support for Pump and Controls applications.• Review Technical specifications on Pumps and Controls systems, and prepare bids and proposals meeting specifications.• Provide aftermarket parts support for customers for all Grundfos products.• Assist customers with responsible installation of products.• Responsible for interdepartmental correspondence communicating customers’ concerns.• Documents all customer interactions and complaints through the CRM system.• Provide feedback for product development and systems improvement.• Perform all work in compliance with company policies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.• Comply with all health and safety initiatives to ensure the Company remains a safe workplace.• Provide Technical advice to team members and customers• Engineering review, and preparation of submittals • Preparation of compliance statements, Value Engineering

• Responsible for efficiently coordinating and managing the RFQs by country, between the different back offices in order to respond in time and manner.• Responsible for generating an environment of teamwork and collaboration among back office colleagues, as well as between BO and each PU.• Responsible for coordinating in conjunction with IS the correct implementation of Skype TRIO, as well as training 1Office team for BGC and GPE.• Be part of the team for the implementation and training of CRM in GPE.• Constant training to the 1Office team in good practices and efficient ways to use SAP SD and SAP CRM.• Responsible for the implementation of CIC Logistics in GPE and BGC.• Manage together with the BO team the creation of standard procedures for quotations, extension and creation of part numbers, uploading of prices to new part numbers, creation of new customers.• Generate periodic meetings with the different PU to raise requirements and opportunities for improvement.• Support the Back Office team to generate quotes and respond to RFQs in a time and manner.

• Responsible for the entire business cycle, including direct and indirect sales, to end customers and consultative sales.• Identification of business opportunities and prospects, definition of potential customers and their loyalty.• Maintain constant communication with the different clients / partners focused on ensuring that the objectives are achieved.• Prepare a strategic business plan aimed at strengthening key accounts and obtaining an optimal CTR,• Visits to the costumers to determine the appropriate product to offer, as well as to provide constant support and guarantee that the business has been executed satisfactorily.• Develop different business units in search of account growth.• Product forecast development, to guarantee high product turnover.• Collaboration with the finance department to establish commercial agreements.• Identify, follow and close opportunities using SAP CRM to project sales.• Use of SAP BW to analyze sales behavior and future billing.

Select equipment’s to different problems of fluid movements. (End suction pumps, in line, mixers, groundwater pumps, dosing pumps, frequency variators).- Make quotations on CRM to offer integral solutions for customers.- Give to customer technical support.- Analyze SAP BW sells reports.- Give support of SAP SD and SAP CRM to co-workers.- Responsible of one of major accounts of the Company to ensure their developments.- Follow up to projects and quotations to make the deals properly.- Guarantee the best price, with a optimize CTR.- Develop and make trainings to customer and co-workers.

-Responsible for supervise and follow up projects, make them are real ice of optimal way and close deals.- Make RFI’s and RFP’s.-In charge of project budgets, guarantee an optimal CTR.-Responsible and developer of WiFi networks. Start implementing Xirrus platform at Chile.-Analyze the customers requirements, and offer the best solutions possible, from a data point to design a whole network.-Configure equipments like routers, switches, Wireless Access points.-Audit networks installations and wireless networks, always looking and ensuring the safety and quality standards.

- Supervise and planning maintenance activities of data centers of the Company.- Install and configure microwaves equipment to new installations. - Inspect and determine factibility to microwave links.- In charge of specify necessary equipments to new data centers of the Company. Also planify necessary personal to commissioning the data center, and configure the equipments (Switches and routers).- Troubleshooting failures related with customers.- Troubleshooting failures related with internal network of the company (Layer 1, 2 and 3).