Alejandro Marcos Email & Phone Number

Buenos Aires

Argentina

As the Quality Control Manager at a leading global software consulting firm, I play a pivotal role in steering diverse projects across Europe, the United States, and Latin America. My responsibilities encompass the strategic definition and implementation of project processes and best practices, ensuring seamless execution and delivering exceptional value to clients. Leading distributed teams, I foster strong and aligned units focused on exceeding client expectations.My commitment to client satisfaction is reflected in my proactive engagement with stakeholders, addressing their needs and maintaining transparent communication throughout projects. Beyond project management, I actively contribute to internal initiatives aimed at enhancing departmental performance. This involves defining skill sets for different seniority levels, orchestrating targeted training programs, and participating in pre-sales activities and Request for Proposals (RFPs). A distinctive aspect of my role is the establishment of meaningful metrics for clients, providing transparent insights into project progress and quality benchmarks. Additionally, I've been involved in guiding teams in implementing consistent and effective quality practices, including exploring testing methodologies for emerging technologies such as artificial intelligence.My dedication to continuous improvement extends to my involvement in training programs, particularly in the realm of artificial intelligence testing. This underscores my commitment to staying at the forefront of industry advancements and equipping teams with the skills necessary to excel in delivering high-quality solutions. In navigating the dynamic landscape of software consulting, I am enthusiastic about contributing to transformative projects and furthering success for both clients and the organization.

Buenos Aires

- Building and Management of company´s Quality Assurance department.- Departament's budget definition, execution and control.- Define new policies, processes, best practicies and workflows for the department and related areas.- Implementation of agile metodologies and testing automation as part of the new QA standards.- Ownership of department's internal projects - Management of all QA's aspects of large projects for governmental areas including high transactional critical systems- Member of company's technology boards

- Lead Quality Assurance work for all the projects of Razorfish NY. - Train all the QA team in agile practices and lead all QA processes in agile projects.- Interviewing QA’s candidates on behalf of the client and give them the initial training. - Participate in resource allocation all meetings and decide the team members for each project.- Technical QA referent for all the offshore delivery center of Argentina

- Time and resource coordination at USA and Argentina - Conflict resolution in all active projects, ensuring that they are finished in time and within the agreed budget. - Design and implementation of new policies and processes aimed at maximizing the used time of all the available resources in clients projects (billable time). - Control of billable time, loads, dead times, etc. to assess the need for new resources.- Lead forecasting meetings with PMs in order to balance resource utilization

- Manage Quality Assurance department at USA and Argentina - Design of a complete new set of policies and processes for the department, new manuals and start up new tools.- Design new commercial strategies in order to maximize the client busy time and the billable hours of the QA department. - Follow all about QAD in the company projects.- Lead the ISO 9000 certification process.

- QA Analist for a large scale banking project

- Functional Analysis Area Coordination. - Sector Policies and Rules Designer.- Coordination between Developing and Functional Departments. - Use Case Design.- Documents Design for Developing Areas.- Final User Documents Designer.- Functional Consulting.

- Functional analist role for vertical market projects- Tester ad-hoc

Certified Public Accountant

Activities and Societies: Class Assistant in National TaxesI have also done 85% of Business Administration Career

System Analist, Information Technology

System Analysis, programing languages, Software design

Bachelor'S Degree