•Manage toll processors (outsourced manufacturing) by requiring world-class service, excellent quality, and competitive pricing to ensure brand consistency for customers in the United States and Mexico•Charged with installing and maintaining ISO certifications and other quality management systems across 3 manufacturing plants and corporate headquarters in order to meet customer contract requirements•Lead operational improvement initiatives focused on elevating employee skill levels, reducing waste in manufacturing processes, and creating corrective actions for high-risk quality issues•Provide operational analysis and consultation for customers by participating in continuous improvement projects allowing them to lower operating costs and compress production lead times

• Manage Pacesetter’s Corrective and Preventive Action System• Lead Internal Auditor for Pacesetter’s Quality Management System • Manage continuous improvement projects• Maintain Pacesetter’s Quality Management System to ensure conformance to ISO 9001:2008 standards• Serve as a member of the Profit Enhancement Team (division offering Management Consulting services)• Serve as a member of the Pacesetter Strategic Planning Team

• Designed an improved Corrective and Preventive Action System and training plan• Installed daily production floor metrics in Pacesetter’s three service centers• Created visual management tools for the sales team to easily communicate the progression of RFQs• Modified policies, procedures, and work instructions for quality, expediting, purchasing, and supply chain teams in preparation for ISO 9001:2008 audit• Marketed Pacesetter’s technical expertise and process improvement capabilities as a value added service• Served as an ISO 9001:2008 internal auditor for Pacesetter’s Quality Management System• Provided training on Lean Six Sigma tools and methodologies• Led quick changeover (SMED) implementation projects for three plants• Assessed Pacesetter’s production flexibility and manufacturing capacity

• Managed inventory for multi-million dollar, high volume / high complexity customer accounts• Developed strategy, supply chain, and pricing for prospective customer RFQs and RFPs• Calculated and analyzed account profit margin, profit dollars, inventory turns and ROWC• Led account teams in strategic decision making for new and existing contracts• Analyzed and compared customer forecast to actual usage• Placed inventory buys for contract and spot-buy customers• Optimized raw material supply chains for existing customers• Advised on contract negotiations and business development

HVAC INDUSTRY• Conducted task analyses throughout production lines in order to modify plant layout• Identified process improvement opportunities in several areas in order to gain a project extensionPALLET RACKS AND STORAGE INDUSTRY• Consulted for a major Mexican pallet rack manufacturer• Installed an Excel-based “management dashboard” displaying real-time production metrics• Trained plant management and production workers on Overall Equipment Effectiveness• Implemented and regularly surpassed OEE goal of 80%• Implemented 5-S techniques and formed continuous improvement teams• Maintained the Downtime Database and reported results using Downtime Pareto Charts• Developed changeover reduction strategiesPOULTRY INDUSTRY• Contributed to 2.3 million dollars in cost savings in one of the world’s largest poultry plants• Aided in interdepartmental communications with daily plant management shift review meetings• Trained plant management on how to analyze operating metrics from the Daily Operating Reports• Installed daily operating metrics throughout manufacturing plants• Tracked product rework, product over-pack, production efficiencies, and departmental crewing• Reduced non-value added processes to align plant production with Lean Manufacturing ideals