Alejandro Mercado Email & Phone Number

Richmond Hill, On, Ca

Richmond Hill, Ontario, Canada

• Prepared a variety of handcrafted coffee beverages, adhering to Starbucks' recipes and quality standards, ensuring customer satisfaction and consistent product quality.• Engaged with customers in a fast-paced environment, providing personalized service and improving overall customer experience, leading to increased repeat visits.• Maintained a clean and organized workstation, consistently meeting health and safety regulations, which helped enhance the store's efficiency and cleanliness.• Collaborated with team members during busy hours to ensure timely service and optimized workflows, contributing to achieving daily sales targets.

Markham, Ontario, Canada

• Provide support to the professor by answering questions on programming topics for a group of over 30 students.• Solidified my knowledge of C, while practicing problem-solving and debugging techniques to help the students complete their assignments.

Vaughan, Ontario, Canada

• Provided exceptional customer service by greeting and assisting customers, answering questions about products, and helping them find items.• Processed customer transactions at the cash register, including handling payments and issuing receipts.• Learned how to multitask under pressure in a face-to-face setting while solving clients' needs and maintaining a positive attitude.

Mexico City, Mexico

• Ensured that all projects were delivered on time by communicating with the project management team to have the appropriate resources, increasing customer satisfaction by 90%.• Managed deadlines and progress of multiple projects by talking to different project managers and working a spreadsheet with all incoming and outgoing projects of the company, meeting the proposed deadlines in 95% of the projects delivered.• Revolutionized the method for giving feedback to the editors, which led to an increase in efficiency for 70% of the workforce, which resulted in becoming the fastest-scaling employee in the company.

Mexico

• Edited more than 15 hours of audio weekly and prepared scripts and samples for recording takes.

Ciudad De México, México

Diploma Of Education, Computer Programming

Bsc In Audio Engineering, Engineering, Gpa: 4.0 / Promedio: 97.6

Acquired experience in studio recording and mixing, interactive audio, interactive music, sound design and foley. / Obtuve experiencia en.