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My career has been marked by diverse experiences at eight start-ups, each with unique challenges and opportunities. Notably, I was part of the journey of 3 start-ups (GitLab, Globant, and iPDN) that went public and one (Wizeline) that a larger organization acquired. These experiences have prepared me to lead and have a global impact, leveraging my expertise in team leadership, developer and creative experience (DX & CX), solution engineering, change management, and innovative growth strategies. I can leverage my tech startup expertise to unlock explosive growth for your technology business. Using Future-oriented thinking and my global market experience, I can help you find opportunities to expand your team and innovate, keeping you competitive in the ever-evolving tech landscape.Using my network, I can drive strategic partnerships. With strong leadership skills, I can inspire and motivate teams of developers, creatives, and sales engineers to achieve higher performance levels while fostering an inclusive culture.Career experience includes successes as a:►Technology Team Leader►Technology Account Manager►Solutions Architect ►Sales Engineer►Strategic Technology Designer►Technology Account Manager Industries Served: Machine Learning | SaaS | Technology Services | MarketingCareer Highlights: DRIVING CLIENT VALUE: Collaborated to close largest deal of Q4 2022 by driving platform adoption and leveraging GitLab’s DevSecOps strategies to counsel largest telecommunications and mass media company about platform value proposition.TECHNICAL TEAM MANAGEMENT: Successfully completed social impact technology projects on time and within budget including: Decolonizingwealth.com, Equity is Dynamic (a community archive built using Hyrax – an open-source digital repository), and Self-eSTEM.org. SECURING DEALS: Led ML projects, allowing Wizeline to win 60% of annual machine learning project proposals; helped close ~10 deals.INNOVATING CUSTOMER EXPERIENCE: During my first year at GitLab, I grew a book of 20 accounts from ARR of $4M to $6M by focusing on creating opportunities for feature enablement and expansion.Skills: Solutions/Sales Engineering • Customer Focused Solutions • Team Building & Development • Software Development Life Cycle • Relationship/Partnership Building • Cross-Functional Collaboration • Platform Concept and Strategy • Full Sales Cyle Support • AI/SaaS Application Development • Technology Services • Data Driven Digital Transformation • Product Advocate Branding • Managing Diverse Teams
Rār
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Creative Technology Team LeadRār Apr 2024 - PresentAdvised design studio on best practices in technology ideation, design, and development. ✶Build and lead a technology team of two developers and an infrastructure engineer working through a strategic development roadmap that optimizes visibility through collaboration and costs by increasing user alignment and minimizing friction. ✶Manage IT infrastructure on AWS and WPEngine to ensure optimal application performance and costs.
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Technology Team LeadIdea2Form, Llc Feb 2023 - Apr 2024Oakland, California, UsLead a team of 5 technologists at Idea2Form. Our social impact technology projects have been funded by organizations like Emerson Collective, The Chan Zuckerberg Initiative, and the Kauffman Foundation, among other foundations.Align with key stakeholders to deliver on-time, on-budget projects using emerging technology. Launch technical strategies and build teams to grow revenue and modernize platform while reducing carbon footprint; continually pivot processes and strategies as technologies change.Key project successes include: Decolonizingwealth.com, Equity is Dynamic, epacommunityarchive.org, and Self-eSTEM.org. Highlights of Additional Impact: ✶Built technology team from zero to 5 technologists; hired and onboarded developers, quality engineer, and UX designers that have contributed $3M in revenue to date. Additionally onboarded globally outsourced teams to staff various technology projects.✶Developed and digitized customer acquisition pipeline to achieve ambitious $1M new revenue goal by end of Q1 2023.✶Secured and onboarded 15 new customers after creating sales tech stack and processes. -
Technology Account ManagerGitlab Inc. Aug 2020 - Feb 2023San Francisco, California, UsHired to align DevSecOps strategies with enterprise customers’ desired business outcomes, I quickly built trusted advisory relationships with customers – including T. Rowe Price, Charter, Bose, RSA Archer, Pitney Bowes, Cigna, and Cimpress/Vistaprint – to deliver value and positive ROI based on unique client goals.During my first year in the role, I increased SaaS revenue from $4M to $6M ARR by developing product adoption strategies, converting enterprises to higher license tiers, including the largest software company in Canada.In my second year – despite being tasked with underperforming accounts – I delivered significant growth: $2.1M of additional ARR by driving platform adoption and achieving 100% renewals.Additional Impacts: ✶ Delivered above-quota results, exceeding revenue goals for 4 consecutive quarters, by partnering with and leading cross-functional teams to develop and execute sales & product adoption strategies.✶ Prevented large automation enterprise customer from churning by collaborating with their DevOps leadership on feature adoption, successful upgrade completion, risk mitigation, and migration issues. ✶ Decreased time to market for SDRs 50% while increasing targets 25% by continually onboarding, educating, upskilling, and empowering teams to engage customers. ✶ Enabled CSMs to facilitate greater platform adoptions by introducing adoption accelerator framework. Further optimized outcomes by updating our handbook to expand employee knowledge on presenting DevOps concepts clearly and concisely.✶ Advocated for hiring and promoting diverse employee populations as champion of DI&B values and leader in LatinX community. -
Technology Team LeaderIdea2Form, Llc Apr 2019 - Jul 2020Oakland, California, UsManaged the entire solutions development cycle from design and team building to implementation, including CI/CD. I leveraged technology to enhance processes and services while using ideation, design, and development; additionally, I designed DevOps processes and sales pipelines.✶ Controlled cost and cut processing down by 15 hours per week – led the migration and integration of processes to drive grant operations, using a new cloud CRM and automating ancillary processes using multiple platforms.✶ Aligned technology strategy and leadership at foundation teams to deliver projects within tight deadlines and budgets.
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Solutions ArchitectWizeline Mar 2018 - Mar 2019Zapopan, Jalisco, MxThe company brought me on board to help Sales win data, AI, and machine learning engagements. I facilitated sales using technology, innovation, and creativity. At the same time, I doubled ideation and deal flow during coverage of the U.S. East Coast region, making the team the top revenue generator in the company for 2019.✶ Reduced the processing of 10,000 subscriber comments to one hour versus three weeks – Partnered with the VP of AI to create models and improve voice-of-the-customer processes for the top U.S. business-focused financial media company.✶ Cut the sales cycle from eight to three months and helped the client team generate revenue via additional contracts – We developed three proofs of concept for the largest financial information platform in the U.S. to help their team use technology to highlight the platform’s benefits and close more deals. -
Machinel Learning And Natural Language Processing Saas: Solutions Architect And PartnershipsHolly By Nimblr.Ai Jan 2017 - Feb 2018Santa Monica, California, UsDuring my time at Nimblr.ai, I focused on AI inside sales engineering, using SaaS, ML, and natural language processing. I partnered with the SEM team to develop a selling strategy and models to drive inbound sales and CRM solutions for small and mid-level healthcare practices. Additionally, I delivered technical presentations to customers and prospects, showing product benefits.✶ Bridged the gap between sales, marketing, content production, and engineering – I engineered a model to generate leads, plus qualify and nurture prospects using CRM, CMS, and other technical tools to improve lead quality and sales closing ratio. -
Sales Engineer Data-Driven Digital Transformation And Technology Development ServicesGlobant Jan 2016 - Jan 2017San Francisco, Ca, UsAs a top technology services firm on the NYSE, Globant asked me to lead digital transformations and technology development to support advertising agency technology services sales for the U.S. and LATAM markets. I cultivated C-level relationships and alliances with cross-functional teams to structure product offers and expand the business footprint. To help the company stay ahead of technical trends, I chaired monthly innovation sessions focused on VR, AR, machine learning, and other technologies. I also structured and presented product offers to Group M, JWT, Grey Group, and Ogilvy & Mather.✶ Digitally transformed the value chain of GTB (Global Team Blue) and secured a $3MM mandate – We scoped initial engagement and partnered with engineering to create mockups of platforms and mobile apps as a tool for all GTB teams.✶ Consolidated JWT’s consumer and social media data sources to improve data mining, winning JWT’s Data Command Center development project – I worked with engineering to develop a robust data processing and pipeline infrastructure, using automation, ML engines, and an interactive dashboard.✶ Integral player in presenting ten different innovation sessions, resulting in five new deals – I partnered with the sales director and multiple internal technology teams, coordinated monthly innovation sessions to present new technology along with its potential uses within creative and media production spaces to identify new projects. -
Sales Engineer, Machine Learning And Social Commerce For Media Entertainment And Agency IndustryBluemessaging Mexico Oct 2013 - Jan 2016Miguel Hidalgo, Ciudad De Mexico, MxThe company needed me to oversee media entertainment and digital agency partnerships along with machine learning technology design, B2C activations, and sales engineering for the U.S. and Mexico markets. I generated content on AI, cloud computing, big data, and digital marketing, which contributed to an increase in relationships and multimillion-dollars in 2014 revenue.✶ Expanded Cinemax’s social media presence and triggered a 300% increase in user engagement on Facebook – I collaborated with the engineering team to design a conversation agent or dialogue system, and with the tech team at Cinemax (the world’s 6th-largest theater network) to chart an innovative user journey using AI.✶ Guided the team to win Colgate’s mobile advertising campaign – The team partnered with Sales to design and present a performance marketing strategy using unstructured data and machine learning technology, which doubled mobile engagement and coupon activation.
Alejandro Michell Education Details
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Depaul University Jarvis College Of Computing And Digital MediaComputer And Information Sciences
Frequently Asked Questions about Alejandro Michell
What company does Alejandro Michell work for?
Alejandro Michell works for Rār
What is Alejandro Michell's role at the current company?
Alejandro Michell's current role is Technology Team Leader | Technology Account Manager | Driving Developer Experience Strategy & Sales Revenue by Developing and Launching Effective Technology Solutions.
What is Alejandro Michell's email address?
Alejandro Michell's email address is am****@****cot.com
What is Alejandro Michell's direct phone number?
Alejandro Michell's direct phone number is +177367*****
What schools did Alejandro Michell attend?
Alejandro Michell attended Depaul University Jarvis College Of Computing And Digital Media.
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