Alejandro Michell Email & Phone Number

Advised design studio on best practices in technology ideation, design, and development. ✶Build and lead a technology team of two developers and an infrastructure engineer working through a strategic development roadmap that optimizes visibility through collaboration and costs by increasing user alignment and minimizing friction. ✶Manage IT infrastructure on AWS and WPEngine to ensure optimal application performance and costs.

Oakland, California, Us

Lead a team of 5 technologists at Idea2Form. Our social impact technology projects have been funded by organizations like Emerson Collective, The Chan Zuckerberg Initiative, and the Kauffman Foundation, among other foundations.Align with key stakeholders to deliver on-time, on-budget projects using emerging technology. Launch technical strategies and build teams to grow revenue and modernize platform while reducing carbon footprint; continually pivot processes and strategies as technologies change.Key project successes include: Decolonizingwealth.com, Equity is Dynamic, epacommunityarchive.org, and Self-eSTEM.org. Highlights of Additional Impact: ✶Built technology team from zero to 5 technologists; hired and onboarded developers, quality engineer, and UX designers that have contributed $3M in revenue to date. Additionally onboarded globally outsourced teams to staff various technology projects.✶Developed and digitized customer acquisition pipeline to achieve ambitious $1M new revenue goal by end of Q1 2023.✶Secured and onboarded 15 new customers after creating sales tech stack and processes.

San Francisco, California, Us

Hired to align DevSecOps strategies with enterprise customers’ desired business outcomes, I quickly built trusted advisory relationships with customers – including T. Rowe Price, Charter, Bose, RSA Archer, Pitney Bowes, Cigna, and Cimpress/Vistaprint – to deliver value and positive ROI based on unique client goals.During my first year in the role, I increased SaaS revenue from $4M to $6M ARR by developing product adoption strategies, converting enterprises to higher license tiers, including the largest software company in Canada.In my second year – despite being tasked with underperforming accounts – I delivered significant growth: $2.1M of additional ARR by driving platform adoption and achieving 100% renewals.Additional Impacts: ✶ Delivered above-quota results, exceeding revenue goals for 4 consecutive quarters, by partnering with and leading cross-functional teams to develop and execute sales & product adoption strategies.✶ Prevented large automation enterprise customer from churning by collaborating with their DevOps leadership on feature adoption, successful upgrade completion, risk mitigation, and migration issues. ✶ Decreased time to market for SDRs 50% while increasing targets 25% by continually onboarding, educating, upskilling, and empowering teams to engage customers. ✶ Enabled CSMs to facilitate greater platform adoptions by introducing adoption accelerator framework. Further optimized outcomes by updating our handbook to expand employee knowledge on presenting DevOps concepts clearly and concisely.✶ Advocated for hiring and promoting diverse employee populations as champion of DI&B values and leader in LatinX community.

Oakland, California, Us

Managed the entire solutions development cycle from design and team building to implementation, including CI/CD. I leveraged technology to enhance processes and services while using ideation, design, and development; additionally, I designed DevOps processes and sales pipelines.✶ Controlled cost and cut processing down by 15 hours per week – led the migration and integration of processes to drive grant operations, using a new cloud CRM and automating ancillary processes using multiple platforms.✶ Aligned technology strategy and leadership at foundation teams to deliver projects within tight deadlines and budgets.

Zapopan, Jalisco, Mx

The company brought me on board to help Sales win data, AI, and machine learning engagements. I facilitated sales using technology, innovation, and creativity. At the same time, I doubled ideation and deal flow during coverage of the U.S. East Coast region, making the team the top revenue generator in the company for 2019.✶ Reduced the processing of 10,000 subscriber comments to one hour versus three weeks – Partnered with the VP of AI to create models and improve voice-of-the-customer processes for the top U.S. business-focused financial media company.✶ Cut the sales cycle from eight to three months and helped the client team generate revenue via additional contracts – We developed three proofs of concept for the largest financial information platform in the U.S. to help their team use technology to highlight the platform’s benefits and close more deals.

Santa Monica, California, Us

During my time at Nimblr.ai, I focused on AI inside sales engineering, using SaaS, ML, and natural language processing. I partnered with the SEM team to develop a selling strategy and models to drive inbound sales and CRM solutions for small and mid-level healthcare practices. Additionally, I delivered technical presentations to customers and prospects, showing product benefits.✶ Bridged the gap between sales, marketing, content production, and engineering – I engineered a model to generate leads, plus qualify and nurture prospects using CRM, CMS, and other technical tools to improve lead quality and sales closing ratio.

San Francisco, Ca, Us

As a top technology services firm on the NYSE, Globant asked me to lead digital transformations and technology development to support advertising agency technology services sales for the U.S. and LATAM markets. I cultivated C-level relationships and alliances with cross-functional teams to structure product offers and expand the business footprint. To help the company stay ahead of technical trends, I chaired monthly innovation sessions focused on VR, AR, machine learning, and other technologies. I also structured and presented product offers to Group M, JWT, Grey Group, and Ogilvy & Mather.✶ Digitally transformed the value chain of GTB (Global Team Blue) and secured a $3MM mandate – We scoped initial engagement and partnered with engineering to create mockups of platforms and mobile apps as a tool for all GTB teams.✶ Consolidated JWT’s consumer and social media data sources to improve data mining, winning JWT’s Data Command Center development project – I worked with engineering to develop a robust data processing and pipeline infrastructure, using automation, ML engines, and an interactive dashboard.✶ Integral player in presenting ten different innovation sessions, resulting in five new deals – I partnered with the sales director and multiple internal technology teams, coordinated monthly innovation sessions to present new technology along with its potential uses within creative and media production spaces to identify new projects.

Miguel Hidalgo, Ciudad De Mexico, Mx

The company needed me to oversee media entertainment and digital agency partnerships along with machine learning technology design, B2C activations, and sales engineering for the U.S. and Mexico markets. I generated content on AI, cloud computing, big data, and digital marketing, which contributed to an increase in relationships and multimillion-dollars in 2014 revenue.✶ Expanded Cinemax’s social media presence and triggered a 300% increase in user engagement on Facebook – I collaborated with the engineering team to design a conversation agent or dialogue system, and with the tech team at Cinemax (the world’s 6th-largest theater network) to chart an innovative user journey using AI.✶ Guided the team to win Colgate’s mobile advertising campaign – The team partnered with Sales to design and present a performance marketing strategy using unstructured data and machine learning technology, which doubled mobile engagement and coupon activation.