Alejandro Quiroz Email & Phone Number

Kirkland, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

• Utilize Jira ticketing system to effectively track, prioritize, and resolve IT-related issues and requests, ensuring timely resolution and customer satisfaction.•Effectively managed a critical situation by proactively exploring and collaborating with alternative vendors during a potential shipment disruption, ensuring on-time delivery of 50+ material shipments to onboarding employees.• Leverage Confluence to create and update articles, manuals, and guides on various IT processes, facilitating knowledge sharing and empowering team members to perform tasks efficiently and independently.• Utilize Microsoft Excel to maintain accurate and up-to-date records of IT equipment inventory, tracking the allocation and retrieval of assets during onboarding and offboarding procedures.

New York, Ny, Us

• Efficiently scan and receive incoming packages, ensuring accurate tracking and documentation of shipments within our system to maintain a reliable inventory management process.• Facilitate the shipping process by preparing and dispatching packages to various locations and vendors based on user requests, ensuring timely delivery and adherence to shipping guidelines and regulations.• Skillfully operate a forklift to transport freight and utilize it to deliver packages within the campus, ensuring efficient and timely distribution of shipments to their designated locations.

• Adapt to changing delivery demands, such as increased volume during peak seasons, and manage time effectively to meet delivery deadlines.• Oversee and manage the daily operations of the dispatch department, ensuring timely and efficient delivery of Amazon packages.• Utilize dispatch software and technology tools to track delivery progress, manage driver assignments, and optimize delivery routes.