Alejandro Quiroz Email & Phone Number

Seattle, WA, US

Seattle, WA, US

• Utilize Jira ticketing system to effectively track, prioritize, and resolve IT-related issues and requests, ensuring timely resolution and customer satisfaction.
• Effectively managed a critical situation by proactively exploring and collaborating with alternative vendors during a potential shipment disruption, ensuring on-time delivery of 50+ material shipments to onboarding.
• Leverage Confluence to create and update articles, manuals, and guides on various IT processes, facilitating knowledge sharing and empowering team members to perform tasks efficiently and independently.
• Utilize Microsoft Excel to maintain accurate and up-to-date records of IT equipment inventory, tracking the allocation and retrieval of assets during onboarding and offboarding procedures.

New York, NY, US

• Efficiently scan and receive incoming packages, ensuring accurate tracking and documentation of shipments within our system to maintain a reliable inventory management process.
• Facilitate the shipping process by preparing and dispatching packages to various locations and vendors based on user requests, ensuring timely delivery and adherence to shipping guidelines and regulations.
• Skillfully operate a forklift to transport freight and utilize it to deliver packages within the campus, ensuring efficient and timely distribution of shipments to their designated locations.

• Adapt to changing delivery demands, such as increased volume during peak seasons, and manage time effectively to meet delivery deadlines.
• Oversee and manage the daily operations of the dispatch department, ensuring timely and efficient delivery of Amazon packages.
• Utilize dispatch software and technology tools to track delivery progress, manage driver assignments, and optimize delivery routes.