Proficiently serving as a Planning Account Manager, adept at strategizing and formulating comprehensive investment lists for media and marketing mix, ensuring optimal allocation of resources to meet client objectives

Effectively orchestrated the execution of Marketing Development Funds (MDFs) to drive demand-generation campaigns across various channels including social media and email marketing. Spearheaded the recruitment and leadership of agencies spanning Colombia, Mexico, Uruguay, Argentina, the United States, and the United Kingdom. Took charge as Community Manager, overseeing the creation and approval of engaging content for publication on social media platforms, while also ensuring prompt and professional responses to customer inquiries.I orchestrated a dynamic strategy that boosted demand generation by over 50%, harnessing the power of MDF management to drive MQL acquisition effectively.

At Macy's USA, excelled as an SD Resolution Specialist leading the 100% English campaign. Managed escalated calls and elevated team performance to achieve top rankings for several months. Recognized as 'Employee of the Month' and highest-rated in customer resolution

Study, contact, and visit potential clients in order to offer and finalize the sale of flavors and/or fragrances.

Responsibilities: Research, contact, and visit potential clients to offer and finalize the sale of flavors and fragrances. Achievements: Acquisition of a significant portfolio of new clients for the company. Utilized digital marketing techniques such as video production to present the company in an innovative manner. Implemented an appropriate elevator pitch to capture the attention of clients.

Responsibilities: Drive sales through the utilization of marketing knowledge and neuromarketing tools on social media and the internet at large. Achievements: Successfully completed the development of a website specifically designed to neurologically connect with users, resulting in increased sales.

Responsibilities:Handling customer and supplier relations, updating agreements and agreement rates according to previous negotiations for Liberty Seguros S.A and Liberty Seguros de Vida S.A. in the Health and ARL (Accidents at Work and Occupational Diseases) areas nationwide.Achievements:Updated rates that previously took two people four months to complete in just two months, significantly improving relations with suppliers. Advised suppliers on the best ways to negotiate agreements with Liberty Seguros, ensuring rates and percentage increases that benefitted both the company and the supplier.CASH ANALYSTResponsibilities:Issuing and delivering checks to various clients, verifying check crossing stamps as required, canceling checks that have been outstanding for ninety days at month-end, and preparing managerial reports on expired and canceled checks for the month.Achievements:Maintained a high level of customer service by promptly issuing checks, prepared managerial reports at month-end to aid decision-making and analysis by managers.INTERN:Responsibilities:Assisting institutional clients with ARL policies and temporary disabilities, preparing performance indicator reports for case administrators regarding temporary disabilities and occupational diseases, processing pension payments and pension resolutions, and generating payment orders.Achievements:Successfully convinced 90% of clients to use a different payment method than usual to expedite procedures, a feat not previously achieved. Provided 100% resolution to client queries regarding temporary disabilities. Conducted invoice audits and generated payment orders efficiently. Concluded the internship phase with recognition from management for outstanding performance.