As a Systems Analyst, I have developed comprehensive Software Project Management Plans (SPMP), Software Requirements Specifications (SRS), and Software Architecture Documents (SAD). I specialize in identifying and analyzing both functional and non-functional system requirements, as well as assessing and mitigating risks, including system failures and data loss, through quantitative risk analysis. My role involves collaborating closely with stakeholders to ensure a clear understanding of their needs and expectations. I also design web-based information system architectures using UML diagrams and apply design principles and best architectural practices. Additionally, I manage client communication effectively, facilitating interviews and technical information gathering. I am proficient in Microsoft Office 365 Suite, including SharePoint, Planner, and Whiteboard.

I excel in interpreting and thoroughly understanding client requirements and project specifications. My expertise includes identifying potential gaps or inconsistencies in requirements and establishing effective communication with clients to align their quality expectations with business policies.

I led the team responsible for implementing PSE Payments within Scotiabank Colpatria’s Business Agreements. My role involved detailed analysis of functional requirements to understand acceptance criteria and test scenarios. I developed a comprehensive test plan, including specific test cases to validate system functionality, and defined testing strategies to ensure full coverage of requirements. As a member of SCRUM teams, I contributed to the iterative and rapid delivery of functionalities, working closely with the development team and other SCRUM members to ensure the quality of the final product. Additionally, I identified potential impacts on system functionality resulting from architectural changes.

I planned and executed detailed functional tests to ensure that all features and functionalities of Grupo Corbeta's E-Commerce platform operated as specified and met established quality standards. I created specific test cases to validate critical functionalities, including navigation, product search, and the complete purchase flow, ensuring comprehensive coverage. I also ensured that the services and products offered on Grupo Corbeta's E-Commerce were properly integrated and operational through functional tests tailored to the platform's specific characteristics. Additionally, I verified cross-browser compatibility through systematic testing in different web environments, ensuring a consistent user experience across all browsers.

Leadership in identifying and defining test requirements is based on product specifications and customer needs. Test cases are prioritized according to their impact on the customer and technical feasibility. Constant communication with both internal and external stakeholders is essential to understand their needs and expectations regarding software quality. Managing stakeholder expectations and aligning testing objectives with business goals is crucial. The test plan is created and maintained, which includes developing test cases and defining acceptance criteria. Additionally, the test backlog is continuously prioritized and refined in collaboration with the development team

Participation in collaboration sessions with DXC Technology and Banco Davivienda was crucial for aligning testing strategies and quality requirements from the front end of the application. A detailed functional testing strategy was developed, encompassing activity planning, resource allocation, and scheduling to ensure adequate coverage of the critical functionalities of the Davivienda App. Meticulous development of test cases was carried out, focusing on specific scenarios to thoroughly evaluate each key function of the app. Rigorous functional testing was performed to ensure each component of the Davivienda App operated according to established requirements, with any deviations or errors identified and documented. User Acceptance Testing (UAT) was coordinated and executed with representatives from Banco Davivienda to ensure the app met the client’s criteria and expectations before its final release. Expert use of tools like AS400 with SQL was employed for comprehensive data validation to maintain the integrity of information processed during functional testing. The management of discovered defects was handled efficiently using HP ALM, ensuring complete traceability and effective management throughout the defect lifecycle.

The role involves collecting and organizing essential project documentation, including proposals and progress reports, and ensuring their availability for reference and review during software testing. It is crucial to guarantee that critical documents are complete and accessible throughout each phase of the project, which facilitates effective testing and clear communication with the development team and other stakeholders. Close collaboration with the development team and other test analysts is required to ensure that testing is conducted efficiently and according to the established schedule, thereby ensuring software quality. Active participation in the collection and analysis of test data helps evaluate the success of software initiatives, providing valuable feedback for continuous improvement. Additionally, contributing to the definition and adaptation of specific testing methodologies for mobile applications, based on prior consulting experience, ensures their effective implementation throughout the development lifecycle.

The role involves creating graphical and multimedia elements to enhance the user experience within the software product and developing attractive and functional user interface (UI) designs. Technical support is provided to users through the Intranet platform, including conducting support sessions via video calls to resolve issues and offer personalized assistance. Updates are implemented on the Intranet platform using HTML code, ensuring compatibility and functionality across various browsers and devices. Additionally, the role includes registering users in the system and granting them appropriate access based on their roles and responsibilities, as well as training users on system usage through both in-person and virtual training sessions.