Responsible for executing end to end data management activities pertaining to clinical trials, including but not limited to; data management tool and system development, validation and maintenance, data collection, data integrity review and reconciliation, query management, medical coding, and database lock preparation, in compliance with Merck Standard Operating Procedures (SOPs) and ICH-GCP guidelines.

Responsible for providing preventive and corrective maintenance services on site, managing service operations in designated customers with quality and satisfaction. Managing work plans in assigned customers, meeting maintenance schedules, support in information management tools (Mednet), providing technology training to the customer, implementing hardware and software device upgrades.

Responsible for coordinating and fulfilling maintenance contracts in anesthesia equipment (vaporizers and anesthesia machines), with multiple functions: sales, after-sales service, customer and health service provider institutions follow-up, creation of work plans and schedule for maintenance team, leadership in training and quality projects, management of management indicators, creation and monitoring of new sales platforms, support in information management tools for management resumes and maintenance supports.Achievements- In this company we obtained recognition for the timely management of the processes and for good service with the assistance and medical staff.

Creation of schedules and execution of preventive and corrective maintenance of dental equipment and medical air generator compressors, mechanical fix of compressors, assembly of new equipment, inventory management, customer service, technical support, customer follow-up and sales.

Functions: preventive and corrective maintenance, active search rounds, document management, entry and discharge of biomedical equipment, monitoring of suppliers, purchase of accessories and consumables for biomedical equipment, technology training, inventory check and verification of maintenance and calibration schedule. Achievements- Create a training platform for new biomedical technology for assistance personnel and execute a pilot diagnostic test.

Preventive and corrective maintenance of medical and industrial equipment, mechanical, electronic and electrical repair, rewinding of electric motors, assembly of new equipment, compliance with maintenance schedule, customer service, support, sales, follow-up to complaints and post-sales claims; customer training on the operation of medical and industrial equipment.