Pre-Sales Technical Engineer for:Catalyst, Aironet,MR, MS, MV, MX, vMX, Firepower, Nexus, UCS, WebEx, Jabberas products and services going along with them.eKahau wireless predictive site surveyIPVM video surveillance predictive site survey- Provide detailed information regarding Cisco products of all architectures and technologies:*Enterprise networks*Data center*Service Provider*Security - Design and validation of preliminary BOM (Bill of… Show more Pre-Sales Technical Engineer for:Catalyst, Aironet,MR, MS, MV, MX, vMX, Firepower, Nexus, UCS, WebEx, Jabberas products and services going along with them.eKahau wireless predictive site surveyIPVM video surveillance predictive site survey- Provide detailed information regarding Cisco products of all architectures and technologies:*Enterprise networks*Data center*Service Provider*Security - Design and validation of preliminary BOM (Bill of Materials), which meets end customer expectations.- Develop and establish strong relationships with channel partners and cisco sales team.- Understand business and technical inquiries and translate them into technical solutions. Show less

Testing the customized iMX software based on business test scenarios.Participate in the analysis of Clients Business Process – internally and on Client’s site.Model the gathered data into software specifications according to the functionalities of our productWrite the technical documentation before its delivering to the technical teams.Act as an interface between the client and Codix's development teams.Manage the efficient communication flow in order to ensure appropriate… Show more Testing the customized iMX software based on business test scenarios.Participate in the analysis of Clients Business Process – internally and on Client’s site.Model the gathered data into software specifications according to the functionalities of our productWrite the technical documentation before its delivering to the technical teams.Act as an interface between the client and Codix's development teams.Manage the efficient communication flow in order to ensure appropriate follow up or action.Provide assistance during the test and the implementation phase. Show less

Supporting the work of the attorney. Negotiating and leading meetings with clients.Working on specific cases concerning both, national and international law. Assisting the office activities. Effective communication with clients including business partners. Conclusion of contracts and agreements.Type of business or sector: Commercial Law, Human rights, Intellectual Property Law, International Trade Law, registration of companies in Bulgaria, Patents, Trade Marks.

Providing training to the employees and accelerating their development.Soft skills empowerment modules included in the training program. Sales trainings, also implemented in the training. Within fifteen months through the leaded by me training passed more than two hundred and forty employees. Used platforms: Salesforce, eSAP, COMET, Voyager, Vantive.

2 Tier partners support for EMEA Emerging and Asia-Pacific regions.- Renewing services contracts for Aironet, Catalyst, UCS, WebEx, Jabber , Nexus devices- Proactive communication with distributors, partners and Cisco internals- Matching service coverage- Creating drafts for service contracts

Providing high quality support over email, phone, chat to french speaking customers from Europe and English speaking partners from arrount the world. Used platforms: eSAP, Salesforce, Voyager.

Stand-in Technical Mentor, Stand-in Team lead, technical support, Customer service representative Provided client wellbeing oriented customer service through vebex, e-mail, telephone to Xerox’s corporate customers in France, Belgium and Switzerland. Negotiation aiming for effective delivery from TNT. Administrating clients’ accounts. Performing stand-in functions of technical mentor and stand in team leader.

Supporting the everyday work of the department. Creating letters, legal documents drafts. Certificate 1729/05112010