AeroLeads people directory · profile
Aleksa Ilić Email & Phone Number
Head of Customer Support
at
Birdbuddy
1 work email found
@mybirdbuddy.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Head of Customer Support
Location
Belgrade, Serbia, Serbia
Company size
Who is Aleksa Ilić? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Aleksa Ilić is listed as Head of Customer Support at Birdbuddy, a company with 70 employees, based in Belgrade, Serbia, Serbia. AeroLeads shows a work email signal at mybirdbuddy.com and a matched LinkedIn profile for Aleksa Ilić.
Aleksa Ilić previously worked as Team Leader - Technical Support at Adyen and Level 2 Support Team Lead at Hyperoptic. Aleksa Ilić studied at Pravni Fakultet Univerziteta U Beogradu / University Of Belgrade Faculty Of Law.
Company email context
Email format at Birdbuddy
This section adds company-level context without repeating Aleksa Ilić's masked contact details.
{first}@mybirdbuddy.com
89% confidence
AeroLeads found 1 current-domain work email signal for Aleksa Ilić. Compare company email patterns before reaching out.
Profile bio
About Aleksa Ilić
- My Background and ExperienceMy background is over 8 years in Sales and Customer Service both as an agent/advisor and a Team Leader. My passion is working on project development and strategy as well as working with people on individual development plans.After working in Sales for 3 years, I joined Hyperoptic with the goal of working in Customer Service and learning more about the role and impact of Customer satisfaction and experience in Business Development and growth.At Hyperoptic, I worked in different dedicated teams, working my way to the position of Team Leader Level 2 Technical Support Team. My next chapter was moving to Amsterdam and working for Adyen as a Technical Support Team Lead.- My motivation and work ethicI believe in a hard-working, punctual approach to business, with the goal of expanding my knowledge and skills, sharing them with others, and learning more every day. My typical role on a team has always been that of a subject matter expert in my field and it motivates me to be able to work with people from whom I can learn and develop myself as a team member and an individual.
Current workplace
Aleksa Ilić's current company
Company context helps verify the profile and gives searchers a useful next step.
Birdbuddy
9 roles
Aleksa Ilić work experience
A career timeline built from the work history available for this profile.
Team Leader - Technical Support
Apr 2024 - Aug 2024
Level 2 Support Team Lead
Leading a team of specialized Level 2 Support Agents; Handling real-time management duties for the entire Customer Service team; Leading the hiring and onboarding process of new hires and organizing training for existing employees in Customer Service; Providing SME insight on projects; Ownership of PMO projects regarding Customer Onboarding;
Feb 2022 - Apr 2024
Technical Support Team Lead
Leading a team of Technical Support Customer Service agents; Handling real-time management duties for the entire Customer Service team; Leading the hiring and onboarding process of new hires and organizing training for existing employees in Customer Service; Providing SME insight on projects;
Sep 2021 - Feb 2022
Level 2 Support Agent
Providing advanced installation and Level 2 technical support to field engineers, and 1st line Customer Service agents, working on high-level escalations and assisting in Real-time management of the dedicated specialized team.
Oct 2020 - Sep 2021
Business Support Agent
Providing Customer Support to Business customers and Business clients; Providing Customer Support to Residential Customers; Handling dedicated tasks based on the specific requirements of Business Clients;
Jan 2020 - Oct 2020
Billing Support Agent
Providing Customer Support in the field of billing and account management to Residential Customers via telephone, email and chat;
Jul 2019 - Jan 2020
Sales Specialist
Providing B2B analysis and work improvement solutions to Business Customers; Creating a training plan for usage of a B2B Portal as well as assistance in creating specific Business analysis in the field of commercial trade, investment, and other specific business related requests;
Aug 2018 - Feb 2019
Sales Specialist
Sep 2017 - Apr 2018
1 education record
Aleksa Ilić education
FAQ
Frequently asked questions about Aleksa Ilić
Quick answers generated from the profile data available on this page.
What company does Aleksa Ilić work for?
Aleksa Ilić works for Birdbuddy.
What is Aleksa Ilić's role at Birdbuddy?
Aleksa Ilić is listed as Head of Customer Support at Birdbuddy.
What is Aleksa Ilić's email address?
AeroLeads has found 1 work email signal at @mybirdbuddy.com for Aleksa Ilić at Birdbuddy.
Where is Aleksa Ilić based?
Aleksa Ilić is based in Belgrade, Serbia, Serbia while working with Birdbuddy.
What companies has Aleksa Ilić worked for?
Aleksa Ilić has worked for Birdbuddy, Adyen, Hyperoptic, Cube Team, and Silver Bell Group.
How can I contact Aleksa Ilić?
You can use AeroLeads to view verified contact signals for Aleksa Ilić at Birdbuddy, including work email, phone, and LinkedIn data when available.
What schools did Aleksa Ilić attend?
Aleksa Ilić studied at Pravni Fakultet Univerziteta U Beogradu / University Of Belgrade Faculty Of Law.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Aleksa Ilić you were looking for.
View similar profiles
