Claims Experience Team Lead
Current
May 2024 - Present
AeroLeads people directory · profile
Aleksandar Pavlović Email & Phone Number
Claims Experience Team Lead
at
SafetyWing
1 work email found
@safetywing.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Current company
Role
Claims Experience Team Lead
Location
Serbia
Company size
Who is Aleksandar Pavlović? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Aleksandar Pavlović is listed as Claims Experience Team Lead at SafetyWing, a with 25 employees, based in Serbia. AeroLeads shows a work email signal at safetywing.com and a matched LinkedIn profile for Aleksandar Pavlović.
Aleksandar Pavlović previously worked as Customer Support Team Lead at Labster and LMS Support SME at Labster. Aleksandar Pavlović holds Product from Reforge.
Company email context
Email format at SafetyWing
This section adds company-level context without repeating Aleksandar Pavlović's masked contact details.
{first}@safetywing.com
89% confidence
AeroLeads found 1 current-domain work email signal for Aleksandar Pavlović. Compare company email patterns before reaching out.
Profile bio
About Aleksandar Pavlović
With experience in Customer Operations Management, I leverage customer insights to inform strategic decisions, using a data-driven approach to refine processes, enhance efficiency, and scale operations—always with a focus on maximizing customer satisfaction. My expertise in technical support enhances my ability to troubleshoot and facilitate knowledge sharing, reflecting my dedication to improving customer experiences and product quality. With strong skills in stakeholder engagement and service optimization, I apply my strategic vision to promote operational excellence and make a meaningful impact on business success.
Current workplace
Aleksandar Pavlović's current company
Company context helps verify the profile and gives searchers a useful next step.
Safetywing
5 roles
Aleksandar Pavlović work experience
A career timeline built from the work history available for this profile.
Customer Support Team Lead
- Led a multinational team in delivering superior customer support, achieving a 95% satisfaction rate.- Enabled the team to build and foster strong relationships with customers to ensure satisfaction, and loyalty, and boost retention.- Streamlined and scaled customer support operations to align with the company's strategic objectives.- Streamlined the technical implementation process for clients and ensuring seamless integration.- Managed partnership operations and collaborated with external stakeholders to achieve shared goals.- Analyzed customer support data and interactions to derive valuable insights into both Revenue and R&D.- Oversaw the onboarding and ongoing training of new and existing Customer Support team members.
Apr 2023 - Jun 2024
Lms Support Sme
- Developed and improved processes for Learning Management System support and integration, catering to both external and internal needs.- Trained the Customer Success department, enhancing their ability to deliver superior customer service on LMS-related issues.- Engaged in cross-functional meetings to receive updates, offer feedback, and contribute to the strategic direction of the product.- Served as the primary expert within the team for resolving queries and issues related to Learning Management Systems.
Sep 2021 - Jun 2024
Customer Support Agent
-Provided support according to the defined SLAs.-Guaranteeing a high level of happiness from our customers-Escalated issues to other circles or internally when necessary-Identified feedback and issue trends and raised them internally
Aug 2020 - Apr 2023
Customer Success Manager
May 2023 - Sep 2023
Team & coworkers
Colleagues at SafetyWing
Other employees you can reach at safetywing.com. View company contacts for 25 employees →
TT
Teodora Tanaskovic
Colleague at SafetywingKragujevac, Centralna Srbija, Serbia
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DU
Daniel Uszta
Colleague at SafetywingNorway
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PC
Panayiotis Constantinou Briggs
Colleague at SafetywingGlasgow, Scotland, United Kingdom
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DV
Darko Velkovski
Colleague at SafetywingNorth Macedonia, Macedonia, The Former Yugoslav Republic Of
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AS
Abhay Singh
Colleague at SafetywingBelgium
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SH
Stian Hole Nesbø
Colleague at SafetywingNorway
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OJ
Olivia Jane
Colleague at SafetywingLisbon, Portugal
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TL
Tyler Lafontaine
Colleague at SafetywingNashville Metropolitan Area, United States
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IP
Igor Petrin
Colleague at SafetywingKragujevac, Centralna Srbija, Serbia
View →
TZ
Tamar Zakaraia
Colleague at SafetywingWashington Dc-Baltimore Area, United States
View →
Teodora Tanaskovic
Colleague at SafetywingKragujevac, Centralna Srbija, Serbia
View →
DU
Daniel Uszta
Colleague at SafetywingNorway
View →
PC
Panayiotis Constantinou Briggs
Colleague at SafetywingGlasgow, Scotland, United Kingdom
View →
DV
Darko Velkovski
Colleague at SafetywingNorth Macedonia, Macedonia, The Former Yugoslav Republic Of
View →
AS
Abhay Singh
Colleague at SafetywingBelgium
View →
SH
Stian Hole Nesbø
Colleague at SafetywingNorway
View →
OJ
Olivia Jane
Colleague at SafetywingLisbon, Portugal
View →
TL
Tyler Lafontaine
Colleague at SafetywingNashville Metropolitan Area, United States
View →
IP
Igor Petrin
Colleague at SafetywingKragujevac, Centralna Srbija, Serbia
View →
TZ
Tamar Zakaraia
Colleague at SafetywingWashington Dc-Baltimore Area, United States
View →
3 education records
Aleksandar Pavlović education
Product
Bachelor'S Degree, Biology, General
Opšti Smer
Druga Kragujevačka Gimnazija
FAQ
Frequently asked questions about Aleksandar Pavlović
Quick answers generated from the profile data available on this page.
What company does Aleksandar Pavlović work for?
Aleksandar Pavlović works for SafetyWing.
What is Aleksandar Pavlović's role at SafetyWing?
Aleksandar Pavlović is listed as Claims Experience Team Lead at SafetyWing.
What is Aleksandar Pavlović's email address?
AeroLeads has found 1 work email signal at @safetywing.com for Aleksandar Pavlović at SafetyWing.
Where is Aleksandar Pavlović based?
Aleksandar Pavlović is based in Serbia while working with SafetyWing.
What companies has Aleksandar Pavlović worked for?
Aleksandar Pavlović has worked for Safetywing, Labster, and Reaktion.Com.
Who are Aleksandar Pavlović's colleagues at SafetyWing?
Aleksandar Pavlović's colleagues at SafetyWing include Teodora Tanaskovic, Daniel Uszta, Panayiotis Constantinou Briggs, Darko Velkovski, and Abhay Singh.
How can I contact Aleksandar Pavlović?
You can use AeroLeads to view verified contact signals for Aleksandar Pavlović at SafetyWing, including work email, phone, and LinkedIn data when available.
What schools did Aleksandar Pavlović attend?
Aleksandar Pavlović holds Product from Reforge.
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