• Facilitated key contacts in a specific region to develop key accounts • Created specific marketing strategies to develop and grow the business and fleet• Developed maintenance strategies to optimize customer service and account retention • Collaborated with nearby branches to increase fleet growth and development opportunities • Closed and cultivated new and existing accounts to increase revenue on a monthly basis

• Provided exceptional B2B and B2C service to a diverse range of businesses and customers for travel and leisure• Followed corporate guidelines and exceeded revenue goals for multiple branches to drive optimal position in the group• Coordinated logistical solutions to create optimal success for customers needs• Delivered consistent data entry, negotiation, and guidance for customer’s best interest • Played an primary role as a liaison between local branches, insurance agencies, and body shops to optimize customer service

• Assisted customers in booking and fulfilling rental and travel needs for both corporate and replacement rentals • Achieved top spot in revenue during first month• Created avenues of opportunity for customers by providing upgrades and superior customer service •Streamlined “Rental Ready” process to ensure consistency for upcoming customer reservations

•Initiated outbound calls to negotiate and secure sales deals for new and existing customers within a specific territory•Cultivated and maintained key accounts and increased retention by creating customized pitches and proposals•Managed a territory with over 100 clients with a special focus on five local lines of local business• Generated over $174,000 in revenue through group sales, sponsorship activation, and corporate relations•Assisted in creating “Promotion of the Year” for the Lancaster Barnstormers within the Atlantic League and coordinating the sale of tickets and engagement for “Lebanon Weekend”

• Pursued and secured new clients on a monthly basis by regularly reaching out by cold calling and pitching season ticket packages and mini-plans• Analyzed and examined specific markets and territories to design a sales target while allocating key resources•Formulated a strategic game plan to attack local markets to ensure success during the regular season

• Assisted with preparing and executing game-day box office activities• Fielded questions about current game-day promotions and prices for tickets both general admission and suites• Worked closely with non-profit organizations to pursue potential candidates for new season ticket holders as well as partial season plans• Processed customer payments on accounts through ProVenue and in-person

• Shipped and sent packages for customers in a helpful and inviting manner• Used the point-of-sale system to accurately complete cash and credit card transactions• Provided excellent customer service in a professional manner• Maintained a level of caution while packing valuable and fragile items for customers• Abided by corporate regulations while packing items in accordance with UPS rules• Provided notary services for legal and personal documents in accordance with state law