The full deployment of a decision-making system from scratch.Results: The system was developed and implemented successfully. During its operation, pilot runs were conducted which resulted in a doubling of the approval rate while maintaining the same default rate.Responsibilities:- Overseeing the service development process with a team of 3 developers;- Keeping an eye on task execution and ensuring their quality;- Designing process schemes;- Crafting functional… Show more The full deployment of a decision-making system from scratch.Results: The system was developed and implemented successfully. During its operation, pilot runs were conducted which resulted in a doubling of the approval rate while maintaining the same default rate.Responsibilities:- Overseeing the service development process with a team of 3 developers;- Keeping an eye on task execution and ensuring their quality;- Designing process schemes;- Crafting functional specifications;- Conducting research and analyzing data;- Providing regular updates to the Management team;- Optimizing the performance of the system's operations;- Communicating and collaborating with stakeholders and partners. Show less

Project "In-house CRM for verifiers"Results: Cutting verification time in half, from 15 to 8 minutes, while maintaining the same level of quality.Project "Information portal for verifiers"Results: Communication with colleagues has been simplified.Project "Connecting with the state service"Results: The service was integrated with both the CRM system for verifiers and the decision-making system.Project "Automating Post-Verification Calls"Results: The robot… Show more Project "In-house CRM for verifiers"Results: Cutting verification time in half, from 15 to 8 minutes, while maintaining the same level of quality.Project "Information portal for verifiers"Results: Communication with colleagues has been simplified.Project "Connecting with the state service"Results: The service was integrated with both the CRM system for verifiers and the decision-making system.Project "Automating Post-Verification Calls"Results: The robot was developed, but its indicators did not meet the claimed requirements. Unfortunately, the improvement of the indicators was not carried out as the project was frozen due to COVID-19.Responsibilities:- Overseeing the service development process;- Keeping track of task implementation and ensuring their quality;- Conducting a thorough evaluation of changes prior to development;- Facilitating communication with other teams;- Providing training to users on how to utilize the service. Show less

- Sales of bank credit products;- Conducted banking days and presentations to companies;- Maintained strong communication with both current and prospective bank customers.

- Provided administrative support to the wholesale sales department to optimize work processes;- Managed primary documentation;- Assisted in the preparation for industry forums;- Efficiently executed tasks assigned by department head.