- collection and analysis of technical requirements regarding the planned number of users, existing server installations of the customer;- setting up test installations, performing intermediate and final conversions;- organization of communication channels between servers, connecting users to servers, drawing up network access maps;- configuring server hardware, deploying virtual machines (Windows Server 2008/2012/2016/2019, Microsoft SQL Server);- restoration of server equipment operability in case of violation of the integrity of RAID arrays, unauthorized access;

I was engaged in the implementation of the Siebel CRM program in the contact center, training employees, creating instructions and documentation, forming requirements and testing new functionality.