• Identify, analyze and troubleshoottechnical issues and provide our customers with effective solutions• Work with the technical writer and developmentteam to improve and refine documentation andrelated material for the integration process• Optimizing/ automating recurring activities• Create how-to's and automation tools• Run and own postmortems and incidents• Process operationalrequests from support and engineering• Work with internal projectteams (DevOps, Backend, Commercial) on infrastructure maintenance, bugfixing and data integration• Help to build and improve the process to ensure smooth, easy and rapid integration• Internet/zigbee/video equipmentsetup

• Working with Layer 2 and Layer 3 technologies (Summit-x450a-24t, Black Diamond-8810, D-link,Edge-core, Foxgate, Linksys)• Organization of local and global networks from scratch, configuration equipment, construction serverrooms• Setting up monitoring on Nagios, The Dude, Whats Up, Cacti, SmokePing,Zabbix• Expertise in routing protocols: RIP, BGP, OSPF• Knowledge of Layer 2 technology:VLAN,Spanning- tree• Effectively manage the design and installation of allsystem networks• Test, document, and maintain all network components• Perform life cycle upgrades of network infrastructure• Research and troubleshooting any network performance issues and work to resolve them immediately• Maintain an inventory of networking equipment and supplies

• Installation and support of hosting control panels (ISPmanager, DirectAdmin)• Servers assembling and installation• Users and servers park support

• Installation and modernization of computer and network equipment• Technicalsupport and connection of xDSL users• Technicalsupport and connection of Wi-Fi users• Configuration and administration of network equipment, xDSL (shdsl and adsl hubs: Zyxel, Corecess;modems shdsl, vdsl, adsl) and Wi-Fi(Linksys,D-Link,Asus) equipment• FreeBSD network servers administration• Working with the nagios monitoring system• Working with layer 2 technology (Cisco)• Supportfor 1C: Accounting• Working with Mini-ATS