Aleksandra Adamczyk Email & Phone Number

Gdańsk I Okolice

- Conducted German-language audits to analyze critical processes and resources within the organization, ensuring accurate data processing and minimizing potential risks.;- Owned and led process implementation, ensuring the team's alignment with the project. Conducted meetings and training sessions to facilitate ongoing execution.;- Assumed accountability for ensuring quality by identifying root causes of process and quality gaps and devising corrective actions.;- Facilitated and documented stakeholder correspondence in German, demonstrating effective leadership skills and fostering productive discussions.;- Developed a single-page application website using React library from scratch, catering to the team's specific requirements and ongoing progress.;- Produced and frequently updated an elaborate report utilizing data validation and pivot tables to meet process requirements.;- Conducted rigorous testing, error identification, and analysis of macros to ensure optimal performance and operational efficiency.

Gdańsk, Woj. Pomorskie, Polska

- Settled service events based on client contracts.;- Provided first-line telephone support, registering notifications in the system.;- Managed and updated data in both own and client operated systems.;- Cataloged and forwarded notifications to relevant units for second-line support.;- Generated periodic reports for clients to provide an overview of services and progress.

Gdańsk, Woj. Pomorskie, Polska

- Provided active communication & support for ongoing administrative and office work.;- Prepared and edited documentation to support the Business Support department.;- Assisted with office equipment and IT support.;- Organized and maintained databases for efficient record keeping.