Presenting and selling online and direct services offered by Eurocentres Malta - such as EnglishLanguage Courses, Accommodation, Transport Services and Leisure Activities to existing andprospective customers.Advising and supporting Eurocentres clients by arranging their course, accommodation as well asadvising them on visa matters. Help customers select products to meet customers' needs. Keepingclients up to date with any changes that might occur prior to their… Show more Presenting and selling online and direct services offered by Eurocentres Malta - such as EnglishLanguage Courses, Accommodation, Transport Services and Leisure Activities to existing andprospective customers.Advising and supporting Eurocentres clients by arranging their course, accommodation as well asadvising them on visa matters. Help customers select products to meet customers' needs. Keepingclients up to date with any changes that might occur prior to their arrival.Greeting and directing visitors to the appropriate parties. Handling office duties, such as answeringand routing phone calls, responding to emails, maintaining financial, and client recordsPreparing monthly commission statements, future bookings report, host family and creditorpayment processing, data entry and reporting. Monitoring unpaid invoices, Issuing payment report.Obtaining deposits and balance of payment from clients. Show less

Interact with customers to provide and process information in response to inquiries, concerns andrequests about products and services offered.Providing customer support on gaming, financial, technical and any applicable issues related to thecustomer support department, working together with different departments to solve problemsregarding customers questions.Answer a high volume of emails and instant chat messages from customers and affiliates, maintaina rapid response… Show more Interact with customers to provide and process information in response to inquiries, concerns andrequests about products and services offered.Providing customer support on gaming, financial, technical and any applicable issues related to thecustomer support department, working together with different departments to solve problemsregarding customers questions.Answer a high volume of emails and instant chat messages from customers and affiliates, maintaina rapid response rate according to industry standards. Responding to customer requests andquestions regarding client or affiliate accounts.Open customer accounts and maintain customer records by recording account information.Technical support and liaison with third parties software providers. Show less

Responsible for Sales and guest relations, customer check in / check out, agency statements and monthly commission invoices, managing guest correspondence, bookings handling and employee training, organizing transfers and scheduling diving trips, planning courses and issuing diving certifications.

Responsible for the organization of the dive center and operation of the front office, including ,daily income report, guest relations and direct reservations, coordinating with team leaders in arranging daily school, boats and staff planning, organizing customer transfers and employee training.

Performing administrative functions for operations team