Tour guide in water activities: Akumal Bay, Contoy Island, Cenotes.I was working in English, Spanish, German and Russian languages.

First assistance to the guests, stay always near by in case of necessity, check in and the assistance according to LQA standards. Achievments: the best employee of the hotel in the year 2016-2017 according to the guests' opinion.

Sales assistant/consultantStay in contact with as many guests as possible, explanation of the sales product to the interested guests, OPC functions.The best sales assistant of the year 2014-2015

Tour guide in Riviera Maya region. Archeologic and nature tours. The main goal was to make the guests happy no matter what. I was working in English, Spanish, German and Russian languages.

Taking care of a child;Learning German culture and traditions.

Keeping up the calendar, preparations for meetings, telephone calls;Providing travel support (tickets, taxi, visa support and etc.);Planning, organizing and managing events;Translation from Russian/English (legal and media documents);Reporting expenses for accounting; Assistance on meetings, control of order execution; Informing and consulting the staff, sending informational e-mails.

Maintain an inventory of reservations and room assignments;Register arriving guests and assign rooms;Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints;Answering a multi-line phone system;Collecting payments from guests.