• Account Manager role of a large and medium programs (10- 60 studies). The role requires development and implementation of streamlined processes and plans across multiple studies. Oversight of Project leads, overall program quality, Risk Management and managing escalations.• Management of customer interface for a range of projects, facilitate communication between the safety and all other functional teams.• Management of project finance, ensuring team members work to the assigned budget, streamlining and developing lifecycle safety efficiencies. • Management of customer deliverables- project start up, planning and execution. Monitoring all aspects of compliance, representing IQVIA at project core study management meetings.• Liaising with internal and sponsor teams to ensure smooth delivery of project.• Maintaining all essential safety documents as part of audit preparedness. • Represent IQVIA at external bid defense, investigator meetings and sponsor meetings.

• Leading and coordinating multiple global projects; communicating with Sponsors, clinical teams, sites and investigators. • Workflow management; development and continuous improvement of operations processes within the projects and throughout the programs.• Triaging, reviewing and processing of Lifecycle Safety data from various sources within timelines, budget and to the highest quality standards.• Writing descript narratives, coding relevant medical terminology, performing quality control, driving case closures, coordinating translations and ensuring final reports are sent to the customer within assigned deadlines.• Active participation in EDC initiative which involves reports development, troubleshooting, issue resolution and communication with Data Management department.• Performing official translations (Polish to English) of medical documents such as discharge summaries and medical reports.

• Performing all Data Management tasks and ensuring the highest quality data is delivered in the agreed time frame• Leading and coordinating global projects, involvement in the project plan development, leading internal and Sponsor meetings, understanding project finances, providing ongoing assistance to various functional groups as needed• Leading vendor data reconciliation activities and being the primary contact for external vendors such as IVRS, Sponsor Safety Data and Laboratory Data • Performing quality review checks through edit checks, SAS listings; troubleshooting and resolving issues identified. • Generation of Excel status reports and metrics including data analytical models and distribution to the Sponsor and Clinical Management Team• Creation, updating, maintenance and validation of clinical study databases (Inform)• Create and maintain Study Documentation in accordance to SOP• Mentoring new starts, providing an oversight on operational activities and conveying a sound understanding of project protocols, therapeutic indications and budget and scope of work.

• Manage internal queries and issues from the Laboratory and PM departments• Temporarily perform the functions of the supervisor during periods of absence• Data entry of patients’ demographics into the database • Carry out the daily administrative QC procedures in a timely manner• Coordinate courier collections with relevant couriers, track and confirm delivery• Undertake training with new employees

• Collection of samples from public water intakes and from private customers• Set up of samples for analysis, perform analysis of water• Operation of HPLC and UV spectroscope• Quality control in compliance with Drinking Water Quality Standards• Validation of the results and writing the reports• Create and maintain documentation in accordance to SOPs