With a robust background as a Legal Advisor and expertise in data protection, I've transitioned into a pivotal role as a Business Analyst at Soft4Smart, championing process improvement and customer satisfaction. Our team capitalizes on my proficiency in bug tracking and business process refinement to elevate operational efficiency.At the intersection of law and technology, I apply my certifications in Jira SCRUM and Generative AI to address contemporary challenges, reinforcing Soft4Smart's commitment to innovation. The skills acquired from my tenure with the Commissioner for information of public importance and personal data protection are instrumental in navigating regulatory landscapes and propelling our organization forward.