Aleksandra Vidovic

Aleksandra Vidovic Email and Phone Number

Sales | Providing Sales Driven Reels | Customer Support @
Aleksandra Vidovic's Location
Šabac, Centralna Srbija, Serbia, Serbia
About Aleksandra Vidovic

Hi there! Nice to e-meet you! 👋 My name is Aleksandra, but feel free to call me Aleks.I am deeply involved in sales, customer support and marketing driven by a passion for continuous learning and self-improvement, always striving to gain new knowledge.A bit more about me 👇👇Some lesser-known facts about me include my strong patriotism, love for my country and religion, and my enthusiasm for traveling, cycling, and history. 🚴‍♀️📚🗺️✈️Contact:aleksandra.sara.vidovic92@gmail.com

Aleksandra Vidovic's Current Company Details
Freelance

Freelance

Sales | Providing Sales Driven Reels | Customer Support
Aleksandra Vidovic Work Experience Details
  • Freelance
    Content Producer
    Freelance Mar 2020 - Present
    United States
    Throughout this position, I've honed my expertise in product presentation, tapping into a profound understanding of human psychology to revolutionize sales methodologies. By accentuating the inherent advantages and deploying innovative strategies, I effortlessly captivate the end user, enriching their journey with my offerings.In this role, I am responsible for:Craft strategic Reel content that boosts sales by up to 450%, capturing users' attention and driving conversionsManage and optimize Reel content across platforms for maximum impact, ensuring high engagement and sales effectivenessStay updated on Reel trends to develop innovative and impactful formats, keeping content fresh and relevantCollaborate cross-functionally to align Reel content with overall marketing strategies, enhancing brand consistency and effectivenessShare expertise through training sessions on sales-driven Reel creation, empowering teams to produce high-performing content
  • Akira Crystaline
    Business Owner
    Akira Crystaline Mar 2020 - Dec 2022
    Belgrade, Serbia
    This role allowed me to develop exceptional skills in managing people and resources, mastering time management, and organizing tasks with precision. By driving optimal results, I honed my ability to prioritize effectively, ensuring the success through strategic planning and efficient execution.Duties:Managed all administrative tasks, including documentation and regulatory complianceHandled financial management, including budgeting, accounting, and financial reportingOperated a business generating between €1500 and €2500 in monthly revenue, with each bracelet priced at €20Planned material quantities monthly to ensure consistent bracelet productionMaintained regular communication with suppliers, ensuring timely delivery of materials and customer ordersConducted inventory checks and created monthly, bi-monthly, and annual reports to track revenue and business growthResearched and evaluated different suppliers, testing the quality of their materials in relation to costEnsured every product met company standards before being released to customersIdentified new market opportunities and established long-term partnerships with key market playersExecuted direct sales strategies, building and maintaining customer relationshipsDeveloped and implemented digital marketing campaigns to promote products and grow the brand's online presenceProvided exceptional customer service, addressing inquiries and resolving any issues to ensure satisfactionRecruited, trained, and managed a team as the business expanded, delegating tasks to optimize efficiencyAnalyzed market trends and customer feedback to adjust product offerings and marketing strategiesDeveloped and implemented business strategies, achieving long-term organizational goalsMonitored and analyzed market trends to ensure competitiveness and business adaptabilityParticipated in strategic decision-making through data analysis, risk assessment, and market conditions
  • Akira Crystaline
    Sales And Marketing Specialist
    Akira Crystaline Mar 2020 - Sep 2022
    Belgrade, Serbia
    In this position, I acquired a huge number of skills in the field of sales, marketing, product presentation and communication. I also enriched my knowledge regarding the quality of products, constantly improving them for the best user experience.This role included:Successfully conducted direct sales via audio and video calls, utilizing personalized communication to engage clients and close salesLeveraged Instagram, Facebook, and TikTok platforms for selling products through direct messages, effectively reaching and converting a diverse online audienceCreated engaging social media content that captured users' attention and provided all necessary product information in an appealing and informative mannerAnalyzing market trends and competitor activities to inform strategy adjustmentsSetting performance goals and monitoring team progress towards targetsTracking sales metrics and generating reports on sales performanceGaining experience in using various sales tools (HubSpot, email marketing, LinkedIn marketing)Planning and executing paid advertising campaigns on social media
  • Akira Crystaline
    Customer Service Specialist
    Akira Crystaline Mar 2020 - Mar 2022
    In this position, I worked on daily communication with clients via audio and video calls, messages, and emails to educate them on maintaining their semi-precious stone bracelets, assessing crystal quality, distributing surveys to identify preferred combinations, and resolving issues with benefits.My role was:Daily interaction with clients through audio and video calls, messages, and emails to provide education on maintaining semi-precious stone bracelets for long-term durabilityConducted thorough quality checks on purchased bracelets and semi-precious stones, ensuring high standards are metRegularly informed and educated loyal clients on techniques for prolonging the lifespan of their jewelryUtilized various questionnaires to uncover client preferences, such as favorite crystal combinations or preferred materials, and incorporated these insights into product offeringsManaged and resolved customer complaints regarding bracelet quality swiftly and professionally. Offered benefits like complimentary bracelets, discounts on future purchases, or free e-books with tips on jewelry care
  • Carnival Cruise Line
    Guest Services Manager
    Carnival Cruise Line Feb 2019 - Oct 2020
    United States
    In this role, I acquired extensive experience in working with people, discovering their potential, and strategically directing their strengths to critical business areas, thereby ensuring high service quality and operational excellence.Duties:Led and motivated a team of guest service staff, including training, development, and performance evaluationEffectively resolved conflicts within the team, promoting collaboration and a positive work environmentConducted thorough evaluations of each employee at the end of their contract, providing constructive feedback and recommendations for further development.Interviewed, profiled, and selected new employees, ensuring timely filling of open positions with qualified candidatesGuaranteed that all guests were welcomed and served according to company standards, providing an exceptional guest experienceAddressed and resolved guest complaints and problems swiftly and effectively, ensuring their satisfaction and loyaltyCollaborated with departments such as reception, housekeeping, and kitchen to ensure seamless service operationsRegularly analyzed and reported on department performance, identified areas for improvement, and implemented strategies to enhance service qualityCreated and enforced standard operating procedures to improve efficiency and guest satisfaction.Maintained professional and friendly communication with guests, providing information and assistance as neededMonitored industry trends and incorporated innovations to enhance the guest experience
  • Carnival Cruise Line
    Guest Services Specialist
    Carnival Cruise Line Sep 2018 - Feb 2019
    In this role, I honed my skills in engaging with diverse passengers, adapting to their unique needs, and providing personalized assistance. I addressed issues related to their accommodations, restaurant food, drinks, entertainment, and other onboard activities. I excelled in all responsibilities, leveraging various tools and techniques from extensive training and seminars.Responsibilities:Responded promptly and professionally to questions and concerns about ship services, activities, and amenitiesHandled and resolved problems related to accommodations, restaurant food, drinks, entertainment, and other onboard activitiesOffered accurate information about onboard services, dining options, excursion details, and daily schedulesHelped guests with booking and modifying reservations for dining, excursions, and special eventsMonitored guest feedback and took proactive measures to enhance their overall experienceCommunicated with housekeeping, food and beverage, entertainment, and other departments to address and resolve guest issuesManaged and resolved complaints in a professional and empathetic manner, ensuring guest satisfaction and follow-upKept detailed records of guest interactions, issues resolved, and any follow-up actions requiredOffered assistance and support during emergencies, including medical situations or safety incidents
  • Atlantic Grupa
    Field Sales Specialist
    Atlantic Grupa Jan 2017 - Sep 2018
    As a dedicated field sales representative, I excel in building and nurturing strong relationships with customers to drive sales and enhance loyalty. My proactive approach to understanding market dynamics and customer needs allows me to develop effective strategies that contribute to the company’s growth and success.Duties:Cultivated and maintained strong relationships with both existing and potential customers to ensure their loyalty while fostering long-term collaborationActively engaging in the sales process of the company’s products drives revenue while enhancing the overall customer experience, leading to increased satisfaction and repeat businessGathering and analyzing information about market trends, competition, and customer needs helps develop effective strategies for improving sales performance as well as adapting to changing market dynamicsConsistently providing updates on activities, sales results, and market trends to company management promotes transparency while facilitating informed decision-making aligned with the organization’s strategic goalsCollaborating with marketing, logistics, and other departments optimizes the sales process, ensuring that all teams work efficiently together towards shared objectives
  • Association Awakening Consciousness
    Counselor For Personal Growth And Development
    Association Awakening Consciousness Jun 2015 - Sep 2018
    As a Counselor for Personal Growth and Development, I empower clients to reach their full potential by crafting personalized growth strategies, offering tailored resources, and fostering a supportive community. My focus is on guiding individuals toward meaningful, lasting transformation.Rensponsibilities:Provided personalized counseling sessions focused on personal growth and development, helping clients achieve their goals and improve their well-beingDeveloped and implemented individualized growth plans tailored to each client's unique needs and aspirationsCreated and provided clients with tools, resources, and exercises to support their personal development journeyRegularly monitored and assessed clients' progress, adjusting strategies as needed to ensure continuous improvementFostered a supportive community environment, encouraging clients to share experiences and support one another in group sessionsLed workshops and seminars on various topics related to personal growth, including mindfulness, goal-setting, and self-careStayed updated on the latest trends and research in personal development to incorporate new techniques and insights into counseling practices
  • Bedakid
    English Language Teacher
    Bedakid Feb 2017 - Apr 2018
    As an English language teacher, I have honed skills in writing and communication, as well as in imparting knowledge and providing active support to clients during language learning.My role was:Conduct virtual classes by creating prerecorded lectures and uploading relevant materials to the platformInstruct adults in various language skills, including grammar, vocabulary, speaking, and fluencyAdditionally, teach similar language components to childrenAssist undergraduate students in developing a comprehensive understanding of essential topics

Aleksandra Vidovic Education Details

  • Faculty For Business And Law
    Faculty For Business And Law
    Master Of Business Management
  • Economic School Šabac
    Economic School Šabac
    5 Degree
  • Tiktok Academy
    Tiktok Academy
    Tiktok Creator
  • Masterbox
    Masterbox
    Digital And Content Marketing
  • Atria
    Atria
    Process Communication Model (Pcm)
  • Masterbox
    Masterbox
    Social Media Manager
  • Nlp Academy
    Nlp Academy
    Nlp Practitioner
  • Atria
    Atria
    Sales Techniques And Business Communication
  • Nlp Academy
    Nlp Academy
    Advisor For Personal Growth And Development

Frequently Asked Questions about Aleksandra Vidovic

What company does Aleksandra Vidovic work for?

Aleksandra Vidovic works for Freelance

What is Aleksandra Vidovic's role at the current company?

Aleksandra Vidovic's current role is Sales | Providing Sales Driven Reels | Customer Support.

What schools did Aleksandra Vidovic attend?

Aleksandra Vidovic attended Faculty For Business And Law, Economic School Šabac, Tiktok Academy, Masterbox, Atria, Masterbox, Nlp Academy, Atria, Nlp Academy.

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