Billing- Set up billing schedules and review progress in coordination with Sales and Customer Success Departments.- Perform monthly billing cycle tasks, including pre-bill processing, invoice generation, and monthly reporting.- Manage account balances and resolve inconsistencies and disputes.- Update accounting records with issued invoices, processed payments, new balances, and customer contact information. - Ensure data integrity across multiple systems (Salesforce, Chargify, Quickbooks).- Prepare the necessary financial documents for new accounts.- Perform accounting transactions as required, including monthly AR close.Collection- Reduced AR by 58% in 12 months. - Manage full AR process including aging, driving collections efforts and KPIs.- Contact customers regarding delinquent accounts to arrange full payment or to create a payment plan.- Prepare weekly collection activity and overdue accounts reports for management.- Set up an automatic dunning process.Systems- Day to day management of various billing systems, including Stripe, Chargify, Quickbooks.- Setting up new customer profiles in various, external billing portals (Ariba, Coupa, Basware, Battersea, Tungsten, Taulia, Microsoft ect).- Process electronic invoices through various e-billing platforms.Other- I participate in financial and cross-functional project teams as necessary.

Successful exit to IDERA in Q4 2021.Billing- Set up billing schedules and review progress in coordination with Sales and Customer Success Departments.- Perform monthly billing cycle tasks, including pre-bill processing, invoice generation, and monthly reporting.- Manage account balances and resolve inconsistencies and disputes.- Update accounting records with issued invoices, processed payments, new balances, and customer contact information. - Ensure data integrity across multiple systems.- Prepare the necessary financial documents for new accounts.- Perform accounting transactions as required, including monthly AR close.Collection- Manage full AR process including aging, driving collections efforts and KPIs.- Contact customers regarding delinquent accounts to arrange full payment or to create a payment plan.- Prepare weekly collection activity and overdue accounts reports for management.- Set up an automatic dunning process.Systems- Day to day management of various billing systems, including Stripe, Xero, Stunning, PayPal.- Setting up new customer profiles in various, external billing portals (Ariba, Coupa, Basware, Battersea, Tungsten, Taulia, Microsoft ect).- Process electronic invoices through various e-billing platforms.Other- I participate in financial and cross-functional project teams as necessary.

- Managing an outsourced team on behalf of our customer- Creating policies and procedures the entire team can adhere to, so all customers receive the same quality of service- Gathering feedback from customers, study customer success initiatives and analyze customer data to identify the best practices- Creating a better plan and understand the best ways to utilize software or products based on the customer’s business needs or business plans- Working with Sales and Support teams to drive growth- Partnering with the Customer Success team and customers to maximize the impact of UGC on their businesses

Nonprofit organisation that supplies blood and blood components to South Texas area hospital patients.Volunteer at South Texas Blood & Tissue Center, QualTex Laboratories

The biggest medical laboratories network in Poland.− Building cooperative business relationships with over 30 key customers (and their 300 subsidiaries)− Taking overall responsibility for business development− Maintaining responsibility for the effective onboarding of new clients− Acting as the key interface between the customer and all relevant internal functions− Preparing contractual agreements and ensuring adherence− Documenting partnership and business aspects with each customer while ensuring that all activity is recorded accurately− Creating procedures and policies for sales and medical staff based on customer requirements− Providing reports and analysis − Organizing and monitoring the day-to-day execution of contracts− Handling irregular requests and needs of customers, including analysis, reports, settlements, and cooperation with medical, sales, logistics, statistics, finance and legal departments− Coordinating communication between IT, medical, sales, logistics, statistics, finance and legal departments− Contributing to marketing campaigns

− Organizing complex health service program operations (preparing documents and executing contest procedures for health service orders on the basis of the Act on Medical Activity)− Preparing health service tenders, query offers, and civil law agreements for over 250contracted members of the medical personnel− Creating health service purchase and sales agreements (for over 2 millions PLN)− Managing subcontractors and examining local medical markets− Inspecting and updating the price development of medical services − Preparing reports about medical personnel activity within civil law agreements− Controlling and annotating technician receipts − Comparing served medical work shifts with monthly schedules− Organizing and updating file systems− Contributing to medical service evaluation workgroups

The biggest shared and dedicated server hosting provider in Ireland.− Maintaining business partner contacts− Managing invoicing and primary accounting operations− Cooperating with accounting offices and legal advisors− Organizing trade events and business travel