Aleksandra Zlotnikova Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

- Conduct periodic assessments of residents’ social, psychological, cognitive, and physical status and develop a plan to address needs- Proactively manage the relationship between tenants and various departments of the company- Coordinate care across medical providers for residents and ensure a safe transition in the discharge planning with residents, families, and hospital or rehab team- Advocate on behalf of residents for adequate, timely, and cost-effective provision of services- Participate in Housing and Health Care Integration Initiatives- Respond to resident emergency calls with other staff (during scheduled work hours)- Educate, assist, and advise residents and their families of available services and resources, both within 2Live Communities and in the communityPursue avenues for additional services through private, local, state, and federal sources- Document and maintain confidential files of all significant contacts with residents, social service providers, medical providers, families, and for HUD reporting- Maintain an active record of resident encounters and interactions on CRM

Waltham, Massachusetts, United States

- Supported colleague requests and managed all incoming tickets in an optimization software- Oversaw the implementation of flex seating at the office and the office services ticketing and seating tool to assist colleagues with requests for conference rooms, seats, and meeting spacesSet up three office suites in preparation for colleagues’ return to the office in compliance with COVID-19 standards- Coordinated in-office events, including preparation of meeting spaces, ordering and serving weekly and meeting lunches, and Happy Hour events- Initiated, planned, organized, and led all office celebrations, including the office holiday partyProvided office services: ordered supplies, maintained the cleanliness of the site, assisted with facility issues, assisted in printing, and oversaw shipping and delivery of mail and packages- Fostered vendor, contractor, and landlord relationships to meet all office and center needs- Worked with confidential data to comply with and uphold the company's COVID-19 response protocols- Covered receptionist duties in addition to the administrative component to check-in staff and guests, give office tours, create access badges, and aid with other ad hoc requests

Boston, Massachusetts, United States

- Answered phones- Greeted visitors and guests from around the world- Set up video conferences and audio calls- Scheduled conference rooms- Provided administrative support to the EA team, local and visiting consultants- Worked closely with visiting consultants and their EAs to set up, organize, prepare materials for and host search committees: ordered and set up several meals throughout the day, made sure candidates did not run into each other, made the clients feel comfortable and provided them with any necessary materials during their stay- Ordered stationery, food and event supplies- Worked with high-level candidates and clients with confidentiality and professionalism- Took care of the common spaces: kept the kitchen stocked and clean with snacks, food, cleaning supplies and drinks, maintained supplies and cleanliness in the copy room, front desk area, conference rooms, and offices- Collected, organized, scanned, and sent over receipts for the Boston office credit card statements to the finance department.- Ordered and distributed business cards, RRA folders, name tags, and other RRA-labeled supplies and materials- Set up new employees- laptops, phones, and laptops; worked closely with the help desk and IT team to resolve technical issues throughout the office- Ordered and set up food for various client and staff meetings and events, purchased and prepared supplies and refreshments for staff events and celebrations.-Printed and bound decks, updated database and profiles-Obtained degree verifications-Maintained communication with various vendors for the office for supplies, plants, shredding, postage and more

Newton Center, Massachusetts

- Provided administrative and clerical support to the CEO - Conserved executive's time by reading, researching and routing correspondence; drafting letters and - documents; collecting and analyzing information; initiating telecommunications- Managed company’s social media channels to increase potential client engagement- Translated documents from Russian to English for universal client comprehension- Booked and arranged travel, transport and accommodation- Created and maintained spreadsheets and presentation information for trade shows - Created and edited digital media at and from seasonal sales conferences- Managed the office needs, seasonal decor, cleanliness, supply and food orders- Participated in recruitment and screening process- Completed various ad-hoc tasks

Greater Boston Area

• Provided administrative and clerical support to the Executive Director, COO, and other senior staff. Responsibilities included scheduling meetings, translation, preparing/editing/reviewing documents and correspondence, completing/assisting with special projects, and coordinating travel • Provided receptionist services, including answering/transferring phone calls, handling incoming and outgoing mail, and general oversight of the front desk • Supported office functions such as copying, printing, faxing, and scanning • Assisted with preparations for staff meetings and board committee meetings • Maintained inventory of office stationery and refreshment supplies • Maintained orderliness of conference rooms, common areas, and the front desk • Managed conference room reservation calendar • Prepared reports on housing resident statistics • Performed ad hoc tasks as needed

Boston, Ma

• Responded to issues and questions from end users via phone and online channels• Educated users on how to improve product/feature usage to raise customer satisfaction • Followed up on escalated issues

Natick, Ma

Bachelor Of Arts (Ba), Communication, Journalism, And Related Programs

Bachelor Of Arts (Ba), Communication, Journalism, And Related Programs (Film)