Daria Alekseeva Email & Phone Number

Budapest, Hu

Budapest, Hungary

Budapest, Hungary

- Manage and execute (more complex) customer orders, returns and complaints related to any kind of external and internal spare part orders and transactions like transactional orders with different priorities (Express, Standard, Stock Fill), multi-year-agreement, CM&U (change, modifications and upgrades), warranty, deliveries of commissioning spare parts for new units' installation, parts for our own Field Services- Own on-time shipping (OTS) for the assigned group of customers/ regions. Keep further Key Performance Indicators (KPls) under control like aging of overdue orders, interim storage value of unreleased/ on-hold orders, unbilled orders etc- Strive to meet customer request dates, reduce orders processing cycle and keep backlog of orderslo a minimum- Know and manage the customers, understand customers' needs special requirements, coordinates.Communicate and follow up with the responsible customer functions for timely, accurate and complete fulfillment- Manage the orders and communicate proactively to ensure accurate and timely execution including monitoring of the orders status, dates management (request date, promise date, rescheduling and changes), management of big order quantities, shipment tracking, documents management- Monitor and track delivered exchange and core parts, work with customers and regional services to ensure timely return- Ensure correct order documents with regards to accuracy, clarity, quality, and timelines- Conduct and participate to customer meetings and review- Coordinate and communicate cross-functionally to obtain commitments regarding short cycledemands and customer escalations- Work cross-functionally with Regional Services teams, and colleagues e.g. from central Pricing, Planning and Forecasting, Warehouse, Service Engineering, Warranty, Complaints, Billing and Finance- Drive timely resolution of complaints- Supports system and process improvements of new system releases and enhancements

Budapest, Hungary

- Ensuring timely entry, verification, booking and tracking of customer orders for the DACH region using Oracle ERP - Change & Modification Upgrade, Service New Business orders processing- Monitoring KPIs, Critical parts, ATT reports to reduce risks of orders delays- Ensuring the return of spare parts to the warehouse- Monitoring of orders from the moment of booking to their closure- Training of new team members, conducting coaching, creating step-by-step guides, files with tips- Automation of the workflow through the introduction of macros, the creation of common templates, mailing letters- Creating 3 reports and ensuring their weekly distribution to team members to increase productivity and reduce the time spent searching for the right data- Conducting team meetings, initiating topics for discussion- Execution of warranty orders, following up on J920 engine upgrades and dealing with the service complains during the replacement of colleagues- Interaction with the DACH region and representatives of other departments, such as Warehouse / Transportation / Warranty / Pricing / Engineering / IT team; Sourcing; Work preparators- Active participation in the discussion of opportunities to improve, optimize, make processes more sustainable- Contributing to the achievement of the goals of the team and the company

Budapest, Hungary

Rostov, Russia

- Participation in conducting audits (RAS, IFRS)- Familiarization with the results of previous audits in order to understand the essence of processes specific to this particular client- Reconciliation of balances on accounts with credit institutions in the client's accounting with bank data- Checking the availability of certain assets at the reporting date and the accuracy of reflecting their value- Confirming the exact and complete list of the client's suppliers- Studying the inventory methods used by the client- Conducting a selective inventory- Testing of the client's existing processes and controls - Reporting on the results of inspectionsDuring my internship I managed to work in 4 teams on 3 different projects, go on a business trip and conduct 2 inventories.I received a job offer with starting date – 20th of September 2021, however, I rejected it because of moving to Budapest

Master'S Degree, International Economy And Business, 4.98/5.0

Bachelor'S Degree, World Economy, 5.0/5.0

Mini Mba, Innovative Leadership, 5.0/5.0

Activities and Societies: Managerial effectiveness of the manager; problem solving and critical thinking; investment management.