o Introduced the design, optimization, implementation and support of Agile Transformation within complex ecosystems.o Developed Agile Leadership practices and provided hands on coaching focusing on embracing servant leadership approach.o Designed and implemented new Agile organization based on Tribes, Squads and Chapters. Supported and coached SM’s, PO’s and Chapter Leads.o Created and delivered effective trainings and workshops supporting Agile Transformation (Scrum, DevOps, Leadership etc.).

Scrum Master for a Global (UK, Hong Kong, and India) digital operations team in a £2 billion Global DevOps Program within one of the world leading banks - Financial Services. My main responsibilities include:o Applying Scrum Methodology and main Agile principles to the teamo Coaching the team to adopt Agile methodology and best practiceso Leading communication between the geographical location and stakeholderso Managing JIRA and Kanban board

Agile Project Manager - Financial Services My role has included Agile Project Manager, Scrum Master, and Agile Coach. Moving a financial services provider towards agile development form a traditional waterfall methodology and delivering a brand significant Infrastructure as Code project with restructured Ops process. My daily responsibilities included:- Facilitating daily stand-ups- Sprint planning and retrospective meetings- Administrate Jira and manage Scrum/Kanban board- Establishing escalation processes - Leading Change Management for the project- Resource Management and team structure- Prioritising product backlog to ensure timely and accurate deployments- Working closely with stakeholders and gathering requirements- Attending and participating in regular Architecture Design sessions

Varied assignments, including data center migrations, Windows 10 and Office 365 upgrades for the phone manufacturing industry and internal Capgemini Applied Innovation Experience projects. I have also completed DevOps engineer training that included, but was not limited to the following:- Docker - Ansible- Terraform- AWS - Red Hat Linux- Jira and Confluence- Slack- Design Thinking

Transition Manager - International Manufacturing ConglomerateTransitioning projects through service introduction into go live, operational BAU run support and, where applicable, decommissioning.o Full transition support (writing project artifacts – Service Impact Assessments (SIA), Service Support Models (SSM), Early Life Support documents (ELS), Service Delivery Risk Statements (SDRS), Service Recovery Plan (SRP) and Service Technical Recovery Plan (STRP). Following transition plans to ensure that all operational signatories are in place and offer quality gate assistance.o Quality Gate support – Where a 3rd party has artifact production stipulated in their Statement of Work (SoW) I, as a Transition Manager offer checkpoint support to ensure that all quality gate elements are completed before attending the checkpoints.Risk Manager - International Manufacturing Conglomerateo Responsible for management and authorization of IT related risks across the ecosystem and service suppliers for a high-end manufacturing conglomerate delivering services to over 40,000 users worldwide. o Design and continuous service improvement work for risk management process.

Different web projects with latest development tools such as : PHP, Angular, HTML5, CSS, JavaScript, MySQL and Bootstrap

o Manage team of up to 20 peopleo Responsibility and accountability for budgeto Creation of seasonal menuso Complaint/escalation managemento Complying to Health & Safety rules and regulationso Improving customer experience and building relationships to ensure return sales

The Academic Mentor Programme (AMP) has been developed at Kingston University to provide first year students with proactive second year Student Academic Mentors who have studied the same module previously. Student Academic Mentors support new students' with their transition from school or work to university taking on a distinct role. The AMP aims to inspire new students and support learning development, and this is achieved by helping students:• adjust quickly to the new demands of university life• understand the requirements of their new course of study• develop independent learning skills and increased understanding of their module content• develop confidence and the study skills necessary for successful university study• make the most of opportunities to meet one another, become involved in campus life and develop their own support networks