Aleksi Flam Email & Phone Number

Chicago, Illinois, United States

❖Working closely with customers to create detailed notes of their issues and solve them withina timely manner, creating deadlines and clear expectations on how long things will take.❖ Increased Sales from 20,000 monthly to 50,000 in less than 9 months with a team of 3 people❖ Trained new team members on how to complete repairs, make sales, manage expectations,and navigate the web portal❖ Trained to follow SOP set forth by various corporate partnerships including: Samsung,Google, Asurion, Element TV, Assurant, and HP❖ Physically repairing and resolving software issues on a multitude of devices including:iPhones, Samsung, Google, and Motorola phones, iPads, Samsung tablets, Kindles,Macbooks, laptops, desktop computers, video game consoles, and televisions❖ Pitching and selling limited warranties and accessories to customers

Chicago, Illinois, United States

❖Working with a team of tutors in an under-served high school to create personalized tutorials with the goal of boosting student confidence and academic strength while ultimately working to eradicate educational inequality across Chicago❖ Daily tutoring with my group of students with the goal of strengthening weak points andboosting overall knowledge and comfort in math. Creating bonds and mentoring my studentsin wherever they may be having trouble in their Highschool life❖ Increased the letter grade in Math of all 12 students over the course of 2 semesters❖ Attended Chicago based AmeriCorps volunteering events

Chicago, Illinois, United States

❖ Customizing lesson plans to meet the needs of a small group of 16 underprivileged students who were able to recieve free SAT Math tutoring lessons on an online platform called WootMath❖ Successfully increased practice test scores of each student increased by an average of 20% after 10 weeks

Lakeland, Florida, United States

❖ Assisted with classroom engagement and helped students develop effective study methodsthat increased retention and recall engineering principles❖ Grading student assignments and working with students to understand their grades

Pompano Beach, Florida, United States

❖ Solved the daily issues formed within an administration building, such as: network disconnections, equipment upgrades, B-stock organization, windows imaging, etc.