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Aleksandar Predić Email & Phone Number

Technical Customer Experience Manager at Nutanix
Location: Belgrade, Serbia 4 work roles
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Current company
Role
Technical Customer Experience Manager
Location
Belgrade, Serbia
Company size

Who is Aleksandar Predić? Overview

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Quick answer

Aleksandar Predić is listed as Technical Customer Experience Manager at Nutanix, a with 9324 employees, based in Belgrade, Serbia. AeroLeads shows a matched LinkedIn profile for Aleksandar Predić.

Aleksandar Predić previously worked as Tier 2 Customer Experience Engineer at Elementor and Tier 1 Customer Experience Engineer at Elementor.

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Email format at Nutanix

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Nutanix

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Profile bio

About Aleksandar Predić

Experienced IT Analyst skilled in troubleshooting technical issues with a focus on providing efficient solutions. Proficient in resolving hardware and software challenges, including server connectivity, account management, and device troubleshooting. Expertise in ServiceNow, Office 365, and VMware, with a proven track record of supporting diverse systems.Currently working as Tier 2 Cloud Support for the leading WordPress plugin, ensuring exceptional customer satisfaction by addressing technical issues and delivering tailored solutions in WordPress environments. Skilled in PHP, HTML, CSS, Elementor, Cloud solutions, Jira, and Confluence. Recognized for strong problem-solving abilities, effective communication, and a commitment to customer success.

Current workplace

Aleksandar Predić's current company

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Nutanix
Nutanix
Technical Customer Experience Manager
Belgrade, RS
Website
Employees
9324
AeroLeads page
4 roles

Aleksandar Predić work experience

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Technical Customer Experience Manager

Belgrade, Rs

Tier 2 Customer Experience Engineer

Belgrade, Serbia

Responsible for resolving complex, escalated technical issues related to Elementor's Cloud platform, as well as addressing website-related issues for customers hosting their sites on Elementor.

Tier 1 Customer Experience Engineer

Belgrade, Serbia

Consistently recognized as the top performer in the Tier 1 department for 10 consecutive months, I have a proven track record in resolving complex customer-facing issues for the world’s most popular WordPress plugin. I have also played an active role in enhancing the customer experience by contributing to various initiatives within the CX department to drive product improvement.

Dec 2022 - Sep 2024

It Analyst

Belgrade, Serbia

As IT support analyst for NCR, my duties included supporting UK’s second largest retail chain - 600+ supermarkets, 800+ convenience stores, involving clients and colleagues ranging from banks to depots, to stores and colleagues from support centres - solving different areas of problems with professional etiquette and efficiency. Problem solving involved an area of work such as connecting to and restarting servers, resolving account issues, assisting engineers on site, remotely connecting to colleague’s devices to check up on issues involving Office 365, Active Directory, VMware, Android & iOS, as well as working with different handsets and printers in the stores, updating the devices and their profiles, all while making sure that the service is delivered at a satisfactory level. I’ve worked on thousands of tickets, calls and sessions, and have well established experience in ServiceNow ticketing system.

May 2021 - Dec 2022
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Colleagues at Nutanix

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FAQ

Frequently asked questions about Aleksandar Predić

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What company does Aleksandar Predić work for?

Aleksandar Predić works for Nutanix.

What is Aleksandar Predić's role at Nutanix?

Aleksandar Predić is listed as Technical Customer Experience Manager at Nutanix.

Where is Aleksandar Predić based?

Aleksandar Predić is based in Belgrade, Serbia while working with Nutanix.

What companies has Aleksandar Predić worked for?

Aleksandar Predić has worked for Nutanix, Elementor, and Ncr Corporation.

Who are Aleksandar Predić's colleagues at Nutanix?

Aleksandar Predić's colleagues at Nutanix include Gerardo I. Peña Guzmán, Divya Sethi, Scott Ellis, Michelle Lamoreaux, and Dalila Vargas.

How can I contact Aleksandar Predić?

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