-I was involved in several phases of almost every new project, from start concept to the end development and testing.-Working in a smaller and bigger team, communicating with colleagues from different positions inside a company, in order to achieve best performance, and deliver the project at scheduled time, with all of the desired functionalitiesTechnologies Used: MVC, Zend framework, PHP, HTML/CSS, Javascript, JIRA project management tool

-Ebanking senior associate-Organizing training for new e-Banking business clients-Creating new profiles of VIP clients and reporting-Reporting of issued digital certificates, renewing of digital certificates-Testing of e-banking applications and software-Organized and lead training for all KBC bank branches in Serbia, for using new Online banking payment system for corporate clients.-Developed a full click-through demo, using just screenshots from the app, and HTML/CSS.Tools/Technologies used: HTML/CSS, SQL Server, certificate issuer app, internal banking software tools.

-Organizing training for new e-Banking users (business users/companies and banks) -Providing support for the engineering team pointed to developing system and business improving-Problem solving-Reporting of issued ebanking digital certificates -Testing e-banking applications and software, reporting of bugs, and forwarding reports to dev team-Developing PHP web applications, as a statistical tools to generate reports for incoming calls and provided support (self project)-Instalation of enterprise application packages to important and VIP clients-Presentation of ebanking solutions to banks, and important VIP clients in Serbia-Implementation projects of new banks and clients into Service Center Asseco 24x7-Online marketing and advertising campaigns for Asseco 24x7 Service CenterTools/Technologies used: PHP, SQL SERVER, HTML, internal tools for debugging and testing.

-Provided technical support to mobile phone users.-Estimating seriousness of the customer problem, and acted accordingly