- Created, uploaded and optimized products -1,200+ SKUs- to online catalogues, Shopify and Amazon (product shots, videos and specifications).- Supervised the daily fulfillment of 50+ online orders from two locations in western Canada, shipping internationally.- Managed end-to-end digital campaigns, Google (Ads Search, Display and Shopping) and Meta (Facebook and Instagram).- Troubleshot online orders fulfillment including delivery times, shipping rates, order cancellations, re-routing and product inquiries. - Controlled inventory accuracy in two retail stores with 1,200+ SKUs.- Managed Google Merchant Center (product info, barcodes, UPC, EAN) and Google Business Profile.- Trained 10+ staff members in store merchandising, customer service, product knowledge, Shopify Admin and Shopify POS.- Performed online merchandising and supervised warehouse management.

- Increased email open rates (MailChimp) by 18% in the first 8 months.- Optimized domestic and international shipping rates based on distance and package weight (Shopify).- Packed and fulfilled online orders on time establishing clear communications between Cook Culture, courier companies, suppliers and customers.- Created Social Media content for Facebook and Instagram.- Generated a monthly average of 20 leads for cooking classes through Google and Facebook Ads, including retargeting campaigns.- Kept inventory levels updated and correctly synced to Shopify.

- Optimized Social Media Ads engagement (Facebook, Instagram, Twitter and LinkedIn) from 3% to 12%- Implemented Google Ads strategy (Search and Display), based on Google Analytics data.- Led a 35% growth of Babel's Social Media community.- Helped the sales team to showcase our VIUR demos for customers and leads. VIUR is an Augmented Reality (AR) app.

- Created organic content for Social Media (Facebook and LinkedIn).- Implemented and operated the company's first CRM and ERP software solutions.- Created A/B testing for e-mails and landing pages, increasing open rates by 10% and click rate by 8%- Launched the VIUR Augmented Reality app to the market and helped sell 5 licenses in a year.

-Developed and implemented the Social Media strategy (Facebook) for Vermox*.-Created a new brand identity (rebranding) for OTC products (Tylex Flu* and Vermox*).-Responsible for paid Digital Marketing campaigns (Facebook*).-Worked closely and managed digital agencies.